You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Manager, I am writing
this
letter to express my
discomfortable
Correct your spelling
uncomfortable
experience that I had
few
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a few
show examples
days ago in your hotel. I had booked a suite room for 4 days, and
due to
the following
trouble
Add a comma
trouble,
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we could spend only one night. As you probably know, the weather here is almost always warm, and it is very usual to count with
air-acondition
Correct your spelling
air-condition
in the room. During the night we turned on the cooling system and it worked. The real problem came from the machine's noise, that it was very
loudly
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loud
show examples
, and I could not understand the reason
about
Change preposition
apply
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why the exterior element of
this
system was inside the
mainbedroom
Correct your spelling
main bedroom
. Obviously, it was extremely complicated to fall
sleep
Correct your spelling
asleep
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,
therefore
we decided to
turned
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turn
show examples
it off. We could not relax well during
this
first night because of the higher temperature. Despite the rest of
stuff
Correct article usage
the stuff
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,
such
as
swimming
Correct article usage
the swimming
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pool and public areas,
were
Wrong verb form
being
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incredible, we had to cancel the rest of our
stayment
Correct your spelling
stay
. To summarize, I am not able to recommend your place, and I recommend
to fix
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fixing
show examples
this
enormous inconvenience if you would like to get more clients. Thank you in advance, Kate.
Submitted by lydiagarcia.gr on

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task achievement
To improve your task achievement, ensure you are more specific about what exact actions you would like the manager to take. For example, suggesting that they could upgrade the cooling system or compensate you for the inconvenience would be more effective.
coherence cohesion
Improve coherence by ensuring each paragraph transitions smoothly to the next. This can be achieved by using linking words and phrases to guide the reader through your points logically, such as 'Firstly,' 'Additionally,' 'Finally,' and 'Therefore.'
coherence cohesion
Try to improve on the logical structure by making sure each paragraph focuses on a single idea or aspect of the problem, with clear topic sentences and supporting details.
greeting and closing
The greeting and closing are appropriate and polite, which is good for maintaining a suitable writing tone.
task achievement
The letter stays on topic and covers the required content points: describing what went wrong, how you dealt with it, and what you would like the manager to do.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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