IELTS Writing Correction Service /
Writing Samples /
Band 5

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

#bank #receipt #card #envelope #head #office #concern
Dear Sir or Madam, I am writing
this
 letter to express my concern
due to
 when I received your letter, there was nothing inside except the paper with the personal content. As you stay informed, I requested to the bank for a new bank card because the
last
 one was expired. As you have communicated
me
Change preposition
to me
show examples
 I
would
Wrong verb form
will
show examples
 receive it in the next 4 days.
However
, when I opened the envelope I could not find the credit card. I am unaware if the issue is from a possible mistake from you, or even if some
neighbor
Change the spelling
neighbour
show examples
has
Unnecessary verb
apply
show examples
might
stole
Change the verb form
steal
show examples
 it. If you could provide me with more information,
such
 as if there are some
mouvements
Correct your spelling
movements
 in my bank account, I would appreciate it because currently I am not able to check it.
In addition
, I would need to know about your intentions to resolve
this
 trouble. Please,
notice
Verb problem
provide
show examples
 me with some news about it. I look forward
your
Change preposition
to your
show examples
 prompt response. Thank you in advance, Peter
Submitted by lydiagarcia.gr on

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task achievement
Ensure all sentences are grammatically correct and easily understandable. For example, "some neighbor has might stole it" should be "some neighbor might have stolen it."
coherence cohesion
Enhance the logical flow between your paragraphs. Ensure each paragraph focuses on a single, clear idea.
suitable writing tone
The letter has a polite and appropriate tone, which is good for formal communication.
greeting and closing
The closing statement "I look forward to your prompt response" is well-crafted and adds to the overall tone.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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