You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter, » explain why you were at the restaurant » describe the problems » write about the action you want the manager to take Write atleast 150words

Dear sir, I was at your restaurant with my family
last
Saturday for a little
hang out
Join the words
hangout
show examples
. Based on my online search and reviews, I was excited to eventually
located
Wrong verb form
locate
show examples
your store but on getting there, I had an awful experience and was dissatisfied with the meal. I have been planning our 5th year wedding anniversary with my wife and I thought a family luxury hangout dinner
will
Wrong verb form
would
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be a lovely event, so
this
was the reason why we came to your restaurant. As a matter of fact, we travel down from Monaco to Paris for
this
outing. There are several issues with the meals, one is that, unlike your online menu list showing varieties of food, I was surprised to find out there were limited
order
Fix the agreement mistake
orders
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to make. My children have longed to have some gelato which we saw on your E-menu but not available at the
eatry
Correct your spelling
eatery
entry
.
Also
, even with the
little
Correct word choice
apply
show examples
few restricted
order
Fix the agreement mistake
orders
show examples
that we
finally
made, I must state how terribly spicy they taste. We really felt disappointed and had to move out
a
Change preposition
of a
show examples
roadside coffee shop to complete our date. In view of the above, and since I really love the
ambiance
Change the spelling
ambience
show examples
of your store, I will appreciate
hosting
Correct pronoun usage
your hosting
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me and
family
Correct pronoun usage
my family
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to
Change preposition
for
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another
tasteful
Replace the word
tasty
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dinner free of charge.
Otherwise
, I will request
for
Change preposition
apply
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a full refund of all the bill spent. I will not hesitate to give my honest review about my experience on your Instagram account if I don't get a response from your team within a
weak
Correct your spelling
week
show examples
. Thanks for your understanding and I look forward to your response. Yours faithfully, Moses.
Submitted by peteromisakin on

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task achievement
Your letter is comprehensive, addressing why you were at the restaurant, the problems you encountered, and the action you want the manager to take. To improve your task achievement, ensure that your writing is more specific and detailed about each problem and solution.
coherence
Your letter has a clear structure with a greeting, body paragraphs, and a closing. To enhance your coherence and cohesion, work on improving the logical flow between your paragraphs. Use more transitional phrases to guide the reader through your points smoothly.
cohesion
While the paragraphs logically cover individual ideas, aim to refine each paragraph to distinctly focus on one idea to fit your explanation better. Adding some transition words can further bolster paragraph organization.
task achievement
The tone of the letter is polite yet firm, which is suitable for a complaint scenario.
greeting closing
Good use of greeting and closing. This enhances the readability and professionalism of the letter.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • unforgettable evening turned disappointing
  • anticipation
  • patronage
  • culinary experience
  • subpar
  • palate
  • lackluster service
  • rectify
  • compensation
  • amicable resolution
  • clientele satisfaction
  • due diligence
  • apology
  • quality assurance
  • redress
  • expectation management
  • constructive feedback
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