IELTS Writing Correction Service /
Writing Samples /
Band 7.5

You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do

#supermarket #home #bill #items #purchase #manager #refund #method
Dear Sir, I am writing
this
 letter to inform you that I have been charged for extra
items
 which I did not purchase . My name is Roopkamal Kaur, and I am one of your regular customers. I purchased cleaning supplies from your store today , and when I reached home
then
 I saw the bill which was surprising for me. I tried to call the store but no one picked call . I checked online at your website to connect with your customer service but was unable to find an email address to collect a refund. I would like to request a refund for unwanted
items
 when I
will
Verb problem
apply
show examples
come to purchase something next time . If you are able to provide a gift card
instead
 of refunding money that would be a great option too. I will bring my old receipt,so, that it would be easy for you to check the
items
 which I bagged ,and give me the credit for non-purchased
items
. I look forward to hearing from you. Yours faithfully, Roopkamal Kaur
Submitted by kmlchahal97 on

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task achievement
Make sure to proofread your letter for minor grammatical errors and clarity. For example, 'no one picked call' should be 'no one picked up the call.'
coherence cohesion
Enhance transitions between sentences and paragraphs for smoother flow. Using connectors like 'Additionally' or 'Moreover' can help improve coherence.
task achievement
Your letter clearly states the issue and provides details about the situation, making it easy for the manager to understand the context.
task achievement
You have effectively suggested solutions, such as a refund or gift card, showing consideration and flexibility. This enhances your task achievement score.
coherence cohesion
The letter is organized into paragraphs with a clear structure, making it easy to read and understand. The use of greeting and closing is appropriate.
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