You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: Tell the store where you live & what happened Explain the problem with the laptop State what action you would like the store to take

Dear Sir or Madam I am Asadbek a loyal customer of your store and I live in a small town that's a 2-hour drive from the city . I am writing to complain about the
laptop
I purchased from your store a week ago, as it has not turned on after I had used it for a week .
Last
week, I went to the city to buy a
laptop
to complete an assignment for work, and I purchased one.
Initially
, it worked well, and I was able to finish my assignment in a short time . Unfortunately, it did not switch on,
therefore
I told my PC repairman friend about it. He said that you need to replace the item. I suggest that you replace the
laptop
, as I need it for my other assignments. I called your store’s customer service, but no one answered my calls , so I am writing
this
letter to you . I look forward to receiving a full refund and a replacement
laptop
at no additional cost. Yours faithfully Asadbek
Submitted by omondavlat91 on

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task achievement
Consider specifying the model and serial number of the laptop in your letter. This detail can help the store locate your purchase more efficiently.
task achievement
It would be helpful to mention the exact date of purchase. This adds clarity to your timeline and supports your claim.
suitable writing tone
Your letter is clear and polite, which is very important when making a complaint.
logical structure
The structure of your letter is logical and organized, making it easy to follow your points.
single idea per paragraph
Each paragraph discusses a single main idea, contributing to the overall clarity of the letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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