You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: Tell the store where you live & what happened Explain the problem with the laptop State what action you would like the store to take

Dear Sir or Madam I am Asadbek a loyal customer of your store and I live in a small town that's a 2-hour drive from the city . I am writing to complain about the

laptop

I purchased from your store a week ago, as it has not turned on after I had used it for a week .

Last

week, I went to the city to buy a

laptop

to complete an assignment for work, and I purchased one.

Initially

, it worked well, and I was able to finish my assignment in a short time . Unfortunately, it did not switch on,

therefore

I told my PC repairman friend about it. He said that you need to replace the item. I suggest that you replace the

laptop

, as I need it for my other assignments. I called your store’s customer service, but no one answered my calls , so I am writing

this

letter to you . I look forward to receiving a full refund and a replacement

laptop

at no additional cost. Yours faithfully Asadbek