IELTS Writing Correction Service
Writing Samples
Band 5.5

You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: Tell the store where you live & what happened Explain the problem with the laptop State what action you would like the store to take

#university #town #week #city #two #hours #laptop #price #assignment #doesn #switch #store #action
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Dear Sir or Madam I am a customer and live two hours away from the store.I have a
some
Correct quantifier usage
apply
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problem
Use synonyms
. I am writing to complain about I bought a
computer
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 from your company
last
Linking Words
 month and
this
Linking Words
 week the
computer
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do
Change the verb form
does
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 not work. The
computer
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 screen does not turn on .I do not know why that happened. To resolve the
problem
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, I would appreciate it if you could. Maybe it's your fault
,
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because you said that if there is any
problem
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 we will solve it within one year it's been one month since I bought the
computer
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 and
this
Linking Words
 week the
computer
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 stopped working and you need to fix it and I want
this
Linking Words
. I have a lot of work to do but not working
my
Change preposition
on my
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computer
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. I was going to buy another
computer
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 before
this
Linking Words
computer
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 broke, but now I've changed my mind. I have been trying to contact your agent
since
Change preposition
for
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 two days but no one is answering, your agents are very slow please fix it. I look forward to your reply and a resolution to my
problem
Use synonyms
. Yours faithfully, Hayotbek
Submitted by omondavlat91 on

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task achievement
Ensure to include the exact date or a more precise timeframe regarding when you bought the laptop, which adds more clarity to your complaint.
task achievement
It would be helpful if you could ask for a specific action such as a replacement, a repair, or a refund explicitly.
coherence cohesion
Break down your text into paragraphs more logically, for example, one paragraph describing your situation, another outlining the problem, and the final one stating the expected actions.
suitable writing tone
Your writing tone is appropriate for a formal complaint letter, and you clearly expressed your inconvenience and frustration.
complete response
You included necessary details such as the timeline of events and attempts to resolve the issue, providing a context for your complaint.
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