You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: Tell the store where you live & what happened Explain the problem with the laptop State what action you would like the store to take

Dear Sir or Madam I am a customer and live two hours away from the store.I have a

some

Correct quantifier usage

apply

show examples

problem

Use synonyms

. I am writing to complain about I bought a

computer

Use synonyms

from your company

last

Linking Words

month and

this

Linking Words

week the

computer

Use synonyms

Change the verb form

does

show examples

not work. The

computer

Use synonyms

screen does not turn on .I do not know why that happened. To resolve the

problem

Use synonyms

, I would appreciate it if you could. Maybe it's your fault

Remove the comma

apply

show examples

because you said that if there is any

problem

Use synonyms

we will solve it within one year it's been one month since I bought the

computer

Use synonyms

and

this

Linking Words

week the

computer

Use synonyms

stopped working and you need to fix it and I want

this

Linking Words

. I have a lot of work to do but not working

Change preposition

on my

show examples

computer

Use synonyms

. I was going to buy another

computer

Use synonyms

before

this

Linking Words

computer

Use synonyms

broke, but now I've changed my mind. I have been trying to contact your agent

since

Change preposition

for

show examples

two days but no one is answering, your agents are very slow please fix it. I look forward to your reply and a resolution to my

problem

Use synonyms

. Yours faithfully, Hayotbek

omondavlat91

Aug 2, 2024

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task achievement

Ensure to include the exact date or a more precise timeframe regarding when you bought the laptop, which adds more clarity to your complaint.

task achievement

It would be helpful if you could ask for a specific action such as a replacement, a repair, or a refund explicitly.

coherence cohesion

Break down your text into paragraphs more logically, for example, one paragraph describing your situation, another outlining the problem, and the final one stating the expected actions.

suitable writing tone

Your writing tone is appropriate for a formal complaint letter, and you clearly expressed your inconvenience and frustration.

complete response

You included necessary details such as the timeline of events and attempts to resolve the issue, providing a context for your complaint.

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2
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

184 words

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