You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: • tell the store where you live and what happened • explain the problem with the laptop • state what action you would like the store to take.
Dear Sir/ Madam
The reason why I am writing you
this
letter Linking Words
to
show my disappointment regarding the Add a missing verb
is to
laptop
which I purchased from your store Use synonyms
last
Linking Words
week
at a good price.
I live in a small university town about 2 hours away from your destination. Use synonyms
Last
Linking Words
week
I went to a big city to buy a new Use synonyms
laptop
which is a good price. Use synonyms
Moreover
, I worked on the Linking Words
laptop
all Use synonyms
week
, Use synonyms
as well as
I finished writing my long assignment Linking Words
that is
due shortly. Linking Words
However
, Linking Words
this
Linking Words
week
, the Use synonyms
laptop
doesn't even switch on.
Use synonyms
Then
I plugged in the charging cable and Linking Words
I
waited for at least 2 hours. Unfortunately, it didn't switch on and it was blank.
I am disappointed because I tried to contact your store's customer service, but no one answered me. Correct pronoun usage
apply
Therefore
I decided to replace the item for another which works well, as I need it for my other assignments.
I would be grateful if you replace the item.
I look forward to receiving a replacement
Yours faithfully
Nilufar SharipovaLinking Words
Submitted by omondavlat91 on
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task achievement
While the letter is generally clear and well-structured, consider providing more specific details such as the exact model of the laptop and the purchase date to make your request more precise.
coherence cohesion
There are a few repetitive phrases and small grammatical errors. For example, you repeated the phrase "laptop all week" twice in close proximity. Try to avoid redundancy and review for minor grammatical errors.
task achievement
The letter effectively communicates disappointment and clearly explains the issue with the laptop.
suitable writing tone
The use of appropriate formal tone and polite language is well-maintained throughout the letter.
greeting and closing
The letter starts with a proper salutation and ends with a fitting closing, showing good understanding of formal letter writing.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.