You live in small university town. Last week you drove to big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However this week the laptop doesn't even switch on. Write to the store. In your letter: ● Tell the store where you live & what happened ● Explain the problem with the laptop ● State what action you would like the store to take
Dear Sir/Madam
My name is Umida and I live in
small
university town. Add an article
a small
the small
Last
week I bought laptop
from your store. Honestly, your items are affordable and I bought Add an article
a laptop
the laptop
it
at Correct pronoun usage
them
good
price. So, Add an article
a good
usually
I do my assignments on the Add a comma
usually,
laptop
. But this
week the laptop
doesn't
switch on. I didn't
know why it happened.
Few
days ago, I worked on the Change the article
A few
laptop
a
long time, the next day I tried to turn Change preposition
for a
on
but I didn'Correct pronoun usage
it on
t
and I was worried. I guess, at that time I worked a lot. But your employees told me "The laptop
works very well " . They cheated me. Then
I took the laptop
to the master. He also
tried to turn on
and he did. Correct pronoun usage
it on
However
, he said to me " There is fault
in the parameters and if I fix the Add an article
a fault
laptop
, it
might break again ". Then
I was very upset.
I need laptop
because I always work on the Add an article
a laptop
laptop
. If I don't
finish my assignments this
week I will be punished. If I will
buy Verb problem
apply
new
Add an article
a new
laptop
there aren'
Change the verb form
isn't
t
store in my town. Please help me and give me brend
new Correct your spelling
brand
laptop
or pay back my money. I will buy another laptop
from other city
.Change the wording
another city
other cities
Submitted by omondavlat91 on
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task achievement
Ensure to include more specific information, such as the exact purchase date or model of the laptop, to make your complaint clearer.
task achievement
Work on developing a more formal tone suitable for a business letter. Phrases like 'your employees cheated me' can be written in a milder way like 'I felt misled by your staff's assurances.'
coherence cohesion
Try to improve paragraph structure by ensuring that each paragraph clearly focuses on one idea or issue.
task achievement
You have correctly included all the necessary information about where you live, what happened, the problem with the laptop, and the action you would like the store to take.
coherence cohesion
The opening and closing of the letter are properly formatted, including an appropriate 'Dear Sir/Madam' salutation and a polite closing request.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,