You live in small university town. Last week you drove to big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However this week the laptop doesn't even switch on. Write to the store. In your letter: ● Tell the store where you live & what happened ● Explain the problem with the laptop ● State what action you would like the store to take

✨ Do you want to improve your IELTS writing?
Dear Sir/Madam My name is Umida and I live in
small
Add an article
a small
the small
show examples
university town.
Last
Linking Words
week I bought
Use synonyms
laptop
Add an article
a laptop
the laptop
show examples
from your store. Honestly, your items are affordable and I bought
it
Correct pronoun usage
them
show examples
at
good
Add an article
a good
show examples
price. So,
usually
Add a comma
usually,
show examples
I do my assignments on the
laptop
Use synonyms
. But
this
Linking Words
week the
laptop
Use synonyms
doesn'
t
Use synonyms
switch on. I didn'
t
Use synonyms
know why it happened.
Few
Change the article
A few
show examples
days ago, I worked on the
laptop
Use synonyms
a
Change preposition
for a
show examples
long time, the next day I tried to turn
on
Correct pronoun usage
it on
show examples
but I didn'
t
Use synonyms
and I was worried. I guess, at that time I worked a lot. But your employees told me "The
laptop
Use synonyms
works very well " . They cheated me.
Then
Linking Words
I took the
laptop
Use synonyms
to the master. He
also
Linking Words
tried to turn
on
Correct pronoun usage
it on
show examples
and he did.
However
Linking Words
, he said to me " There is
fault
Add an article
a fault
show examples
in the parameters and if I fix the
laptop
Use synonyms
, it might break again ".
Then
Linking Words
I was very upset. I need
Use synonyms
laptop
Add an article
a laptop
show examples
because I always work on the
laptop
Use synonyms
. If I don'
t
Use synonyms
finish my assignments
this
Linking Words
week I will be punished. If I
will
Verb problem
apply
show examples
buy
new
Add an article
a new
show examples
laptop
Use synonyms
there
aren'
Change the verb form
isn't
show examples
t
Use synonyms
store in my town. Please help me and give me
brend
Correct your spelling
brand
new
laptop
Use synonyms
or pay back my money. I will buy another
laptop
Use synonyms
from
other city
Change the wording
another city
other cities
show examples
.
Submitted by omondavlat91 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement
Ensure to include more specific information, such as the exact purchase date or model of the laptop, to make your complaint clearer.
task achievement
Work on developing a more formal tone suitable for a business letter. Phrases like 'your employees cheated me' can be written in a milder way like 'I felt misled by your staff's assurances.'
coherence cohesion
Try to improve paragraph structure by ensuring that each paragraph clearly focuses on one idea or issue.
task achievement
You have correctly included all the necessary information about where you live, what happened, the problem with the laptop, and the action you would like the store to take.
coherence cohesion
The opening and closing of the letter are properly formatted, including an appropriate 'Dear Sir/Madam' salutation and a polite closing request.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: