You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: •Tell the store where you live & what happened •Explain the problem with the laptop •State what action you would like the store to take

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Dear sir or madam I'm your new
clent
Correct your spelling
client
clients
. I am renting a university dorm room outside of the city. I need a new
laptop
Use synonyms
immediately and came to your store based on an advertisement. I was delighted when I discovered that you've offered a lot of choices and that your expenses are so reasonable. I used the
laptop
Use synonyms
to work for a
while
Linking Words
without any problems, but soon after, it suddenly shut down, had very little power and the letters on the keyboard stopped working. I was worried because I had a lot of classes to complete.
Mine
Correct pronoun usage
My
show examples
assignment is done. I'm unable to continue using
this
Linking Words
laptop
Use synonyms
, though.
Instead
Linking Words
of buying me a new
laptop
Use synonyms
to replace my broken one, I just want my money back.
Furthermore
Linking Words
, there is no transportation system in our region, so I needed to walk a considerable distance to arrive at your store.
Secondly
Linking Words
, your salespeople don't treat customers well. I hope you will fix
this
Linking Words
as well. Please return my money immediately. I hope you understand me. Yours sincerely Ezoza
Submitted by omondavlat91 on

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task achievement
Start your letter with a clear introduction, specifying the date of purchase and the type of laptop you bought.
task achievement
Ensure to ask about returning the laptop within the store's policy window or specify if there's a warranty.
coherence cohesion
Improve the flow of your letter by organizing thoughts into distinct paragraphs.
coherence cohesion
Add transitions and linking words to make your writing smoother and enhance readability.
task achievement
You clearly explained the problem with the laptop.
task achievement
You stated the action you would like the store to take clearly.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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