You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: •introduce yourself •explain the problem •and state what action you would like from the company

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Dear madam. I am writing to express my dissatisfaction with the
TV
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,which I bought on 19th July from your company. My name is Umida I am a regular client of your company.When I bought many other goods from your store I was extremely satisfied.One day my mom asked me to buy a new smart
TV
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because she have liking for
TV
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shows,and I wanted to buy a
TV
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from your firm for my
mother
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.Your sellers offered us a variety of TVs,and I bought the one that my
mother
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liked. Unfortunately,when I got home and set up the
TV
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I
am
Wrong verb form
was
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disappointed because my
mother
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discovered that it was not working.So far the products I have received from your company have been excellent.When I
turn
Wrong verb form
turned
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on the
TV
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,the sound was very low and the screen
is
Wrong verb form
was
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not bright. It making difficult to enjoy watching
TV
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shows. My
mother
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was
also
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downhearted I am not at all pleased that.I
therefore
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suggest that I be given a full refund I would be grateful if my money was refunded I look forward to your reply and a resolution to my problem. Yours faithfully, Umida Abdumajitova.
Submitted by omondavlat91 on

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coherence cohesion
Ensure that each paragraph clearly conveys a single idea to enhance readability.
task achievement
Consider adding more specific details about the attempts made to reach customer service for a more complete response.
task achievement
The tone of the letter is polite and professional, which is suitable for a formal complaint.
coherence cohesion
The greeting and closing are appropriately used, adding to the overall structure of the letter.
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