You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: •introduce yourself •explain the problem •and state what action you would like from the company

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Dear madam. I am writing to express my dissatisfaction with the

Use synonyms

,which I bought on 19th July from your company. My name is Umida I am a regular client of your company.When I bought many other goods from your store I was extremely satisfied.One day my mom asked me to buy a new smart

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because she have liking for

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shows,and I wanted to buy a

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from your firm for my

mother

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.Your sellers offered us a variety of TVs,and I bought the one that my

mother

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liked. Unfortunately,when I got home and set up the

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Wrong verb form

was

show examples

disappointed because my

mother

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discovered that it was not working.So far the products I have received from your company have been excellent.When I

turn

Wrong verb form

turned

show examples

on the

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,the sound was very low and the screen

Wrong verb form

was

show examples

not bright. It making difficult to enjoy watching

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shows. My

mother

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was

also

Linking Words

downhearted I am not at all pleased that.I

therefore

Linking Words

suggest that I be given a full refund I would be grateful if my money was refunded I look forward to your reply and a resolution to my problem. Yours faithfully, Umida Abdumajitova.

omondavlat91Sat Aug 03 2024

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coherence cohesion

Ensure that each paragraph clearly conveys a single idea to enhance readability.

task achievement

Consider adding more specific details about the attempts made to reach customer service for a more complete response.

task achievement

The tone of the letter is polite and professional, which is suitable for a formal complaint.

coherence cohesion

The greeting and closing are appropriately used, adding to the overall structure of the letter.

2
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

191 words

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