You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: •introduce yourself •explain the problem •and state what action you would like from the company
Dear madam.
I am writing to express my dissatisfaction with the
TV
,which I bought on 19th July from your company.
My name is Umida I am a regular client of your company.When I bought many other goods from your store I was extremely satisfied.One day my mom asked me to buy a new smart TV
because she have liking for TV
shows,and I wanted to buy a TV
from your firm for my mother
.Your sellers offered us a variety of TVs,and I bought the one that my mother
liked.
Unfortunately,when I got home and set up the TV
I am
disappointed because my Wrong verb form
was
mother
discovered that it was not working.So far the products I have received from your company have been excellent.When I turn
on the Wrong verb form
turned
TV
,the sound was very low and the screen is
not bright. It making difficult to enjoy watching Wrong verb form
was
TV
shows. My mother
was also
downhearted I am not at all pleased that.I therefore
suggest that I be given a full refund I would be grateful if my money was refunded I look forward to your reply and a resolution to my problem.
Yours faithfully,
Umida Abdumajitova.Submitted by omondavlat91 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
coherence cohesion
Ensure that each paragraph clearly conveys a single idea to enhance readability.
task achievement
Consider adding more specific details about the attempts made to reach customer service for a more complete response.
task achievement
The tone of the letter is polite and professional, which is suitable for a formal complaint.
coherence cohesion
The greeting and closing are appropriately used, adding to the overall structure of the letter.