You bought TV a week ago but when you got home you discovered it didn't work properly you called customers service to report the problem but you have not yet received any help Write letter to the company and in your letter •introduce yourself •explain the problem •and state what action you would like from the company

Dear sir or madam I am writing in order to complain about the television that your company manufactures. I went
your
Change preposition
to your
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shop a few weeks ago. I bought a
TV
however
l
have
problem
Add an article
a problem
the problem
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now. When I back home
l
discovered
TV
Correct article usage
the TV
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did not work.
l
am disappointed with the goods that your company manufactures. My first complaint is
TV
poor quality.
In addition
to
this
absolutely expensive. I am not all pleased that good. To resolve the
problem
l
would appreciate it if you could because
l
have not even
use
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used
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it. I would not recommend it to other people. In my
opinion
Add a comma
opinion,
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there is a
problem
with the internal structure of the
TV
or
l
do not know how to use it. I have written a complaint letter to you several times but no help
was
Wrong verb form
has been
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given. I am looking forward to your reply and a resolution to my
problem
Your
Correct the word
Yours
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faithfully Turayeva Rayhona
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task achievement
Include specific details such as the TV model, date of purchase, and reference number of your previous complaints to make your letter more comprehensive.
coherence cohesion
Ensure each paragraph focuses on a single idea. For instance, your introduction, explanation of the problem, and desired resolution should each be in separate paragraphs.
task achievement
The letter clearly introduces the problem and explains the situation adequately.
coherence cohesion
The greeting and closing of the letter follow appropriate formal letter-writing conventions.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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