You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company Your letter ▪️Introduce yourself ▪️Explain the situation ▪️Say what action you would like the company to take
Dear Sir/Madam
I am writing to express my dissatisfaction with poor service in your company. My name is Lobar Ravshanova and I am a photographer. I went to your shop
last
week to buy a new camera
because my camera
was broken. I bought camera
one of the new Correct article usage
a camera
brand
which was pretty good but when I got home found out Change to a plural noun
brands
camera
Add an article
the camera
has
Wrong verb form
had
a
some problems.
I returned the Remove the article
apply
camera
and spoke to
the company that Verb problem
told
camera
Correct article usage
the camera
has
some problems and it didn'Wrong verb form
had
t
work properly. I am disappointed of
your service because they promised that they Change the preposition
in
with
by
about
will
return Wrong verb form
would
camera
greatest two days but now Correct article usage
the camera
seventh
day Change the article
the seventh
pass
but Wrong verb form
has passed
camera
has Add an article
the camera
not
been repaired Rephrase
still not
still
. I tried repeatedly to call Rephrase
yet
to
Change preposition
apply
you
service but showed Change the pronoun
your
any
signs.
If they can'Correct determiner usage
no
t
able to fix it in two they didn't
had
Change the verb form
have
promise
. Now I bought another Correct article usage
a promise
camera
and I don't
need replacement
. I look for to receiving a full refund.
Yours faithfully
LobarCorrect article usage
a replacement
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coherence cohesion
Ensure all grammatical and spelling errors are minimized. For example, 'camera has a some problems' should be 'camera has some problems.'
coherence cohesion
To enhance coherence, separate distinct ideas into different paragraphs. For example, details about the issue and your dissatisfaction with the service should be in different paragraphs.
task achievement
You introduced yourself and explained the situation clearly, which is a crucial part of the task.
suitable writing tone
The tone of the letter is appropriate and formal, which fits well with the context.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite