You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn’t even switch on. Write to the store. In your letter: • Tell the store where you live & what happened • Explain the problem with the laptop • State what action you would like the store to take

Dear Sir or Madam, I am writing to express my dissatisfaction with
laptop
Add an article
a laptop
the laptop
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which I bought for my job. I live in a small university town nowadays, I moved out big city because of my job. I went to
shopping
Correct article usage
the shopping
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mall and I
purchase
Wrong verb form
purchased
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a new
laptop
at an inexpensive price.
Then
I used
laptop
Correct article usage
a laptop
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for writing a long assignment.
This
week it does not switch on. The first problem is the
laptop
does not switch on. Because
,
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apply
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it had the problem with
laptop
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the laptop
a laptop
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, I purchased from your company.
Furthermore
, it
was does
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did
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not charge because
,
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apply
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the charger does not work. So I bought
the
Correct article usage
a
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new charger for
laptop
Correct article usage
the laptop
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.
However
, it was never work. I would be grateful if you could
change
Verb problem
apply
show examples
give me a full refund or I suggest that you replace the item. If you do not take action nobody will attend to your agency. I look forward to your reply and a resolution to my problem. Yours faithfully, Xamidov Iymonjon
Submitted by omondavlat91 on

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coherence cohesion
You should aim to provide a clearer logical structure in your writing. Ensure that every paragraph has a single main idea and link your points logically.
task achievement
Be explicit about the actions you want the store to take. Perhaps mention that you have the receipt and are willing to return the laptop for inspection.
task achievement
You have clearly outlined the problem with the laptop and your expectations for a resolution.
task achievement
The tone of your letter is polite and formal, which is appropriate for this type of correspondence.
coherence cohesion
Your closing and greeting are well-structured and appropriate for a formal letter.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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