You recently visited a restaurant to celebrate a special occasion, but you were unhappy with the meal and service you received. Write a letter to the restaurant manager. In your letter: - Describe the occasion and why you chose the restaurant. - Explain the issues you encountered with the meal and the service. - Suggest what you would like the manager to do to address the problem.**

#restaurant #occasion #service #manager #**describe #**explain #**suggest #address

Dear Manager, I am writing

this

letter to express my profound disappointment with the meal and service I received during my visit. I graduated

last

week and for the celebration, I selected your restaurant as I heard praises regarding the variety of cuisines and richness of flavour served here . I was very excited and I invited my whole family and some close friends to

this

celebration. To my disappointment, we had a really disturbing experience at your restaurant.

To begin

with, despite making the early reservations we had to wait for half an hour to get to our table. I totally understood that your location was really busy

therefore

I let it slide, I did not want to spoil my celebration in a disturbed mood.

However

, it did not stop there, the server took ages to serve us our food. Upon receiving the food we got dismayed with the taste of our meals. It tasted bland and had no flavour at all, calling into question the praises I heard. To discuss

this

matter I had a talk with one of your serving staff

nevertheless

I was disappointed with him too as he did not take my issues into consideration. My joyful moment was ruined by your restaurant’s dreadful services. In light of these issues, I am requesting a refund of my visit as the food and service were not commensurate with the cost. Alternatively, I would appreciate a significant discount on my future reservations as a gesture of goodwill. I trust that you will take my feedback seriously and make your patrons receive the finest services. I look forward to your prompt and positive response. Yours faithfully, Opinderdeep Kaur

Submitted by opindersandhu35 on Fri Aug 16 2024

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coherence cohesion

Your letter effectively addresses all parts of the task, but make sure to clearly organize each issue separately for even better clarity. This will enhance readability and ensure that your points are conveyed more forcefully.

task achievement

Consider polishing the language slightly to ensure a more formal tone throughout. For example, changing 'I heard praises' to 'I had heard many praises' or 'I had been informed'. This small modification can elevate the formality of your response.

task achievement

Although the request for a refund or a discount is sensible, it may help to additionally suggest potential improvements for their future service to show a more constructive approach.

task achievement

You provided specific details about the occasion, the issues encountered, and what you expect the manager to do. This makes your task response thorough and complete.

coherence cohesion

Your letter was well-structured, leading logically from one point to the next. This helps readability and comprehension.

coherence cohesion

The greeting and closing are appropriate and contribute to a polite yet assertive tone.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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6Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

280 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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