The line graph indicated the information about the number of questionnaires collected from Tourist Information office in a city based on individual, letter/email and telephone by first 6 months in 2011.

The line graph depicts information about inquiries received in three categories in the first 6 months of 2011 in the Tourist Information office. Categories of in-person and by-telephone exhibited similar changes. In the first 3 months, the number of using in-person communication saw a significant increase which is from above 400 to roughly 800. Meanwhile, in that period, telephone services fluctuated mildly between 800 and 1000 conversations. In the next month, amount of in-person services rose dramatically to slightly above 1200 and consistently kept growth of it and in the

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month reached a peak of approximately 1800 questionnaires.

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, by-telephone conversations remained steady in April, which was 1000 and noticeably rose to 1400. In the following year, the figure for

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type of inquiry soared sharply to 1600.

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, the way of communicating by letter or email decreased over the years. In January, the figure for

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communication was below 800. In the next 4 months, the decreasing trend continued consistently, starting with about 750 and finishing with approximately 400 questionnaires.

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, in the

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month, the number of users of letters and emails remained steady.