You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
Dear Sir or Madam,
I am writing to complain about the problem with my
laptop
. I ordered on 20 May 2024 year from Best Laptop
Service.
My work as an online estate agent. My work depends on social networks so I have recently ordered an up-to-date laptop
model SL 220 . when I was handed the laptop
it was disturbed and unusable. In this
situation, I was assured by the company staff that the laptop
perfect condition and everything was working fine. Despite the fact I have already contacted the company about the problem a couple of weeks ago. Nothing has been done yet. I request instant
replacement of the Add an article
an instant
the instant
laptop
.
Yours faithfully, SemrukhSubmitted by saydusmonovasomiddin94 on
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coherence cohesion
Organize your letter into clearer paragraphs: one for the order details, one for the problem, and one for the requested action.
task achievement
Try to avoid small grammatical inaccuracies and awkward phrasing, such as 'it was disturbed' and 'instant replacement.' Instead, you could say 'it was damaged' and 'immediate replacement.'
task achievement
The tone of the letter is appropriate for a formal complaint.
task achievement
All required points have been addressed.
task achievement
You maintain a clear and polite tone throughout the letter.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.