You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

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Good afternoon, dear sir/madam. My name is Anastassia, and I visited your restaurant 3 days ago. It was my birthday party. First of all, let me, please, express our admiration for
this
place. It was so pleasant, friendly, and beautiful entertainment. Your waiters were the best I have ever seen. But
it
Correct pronoun usage
there
show examples
was some problem with the dishes, so I'm writing
this
letter with the purpose of explaining the problem and suggesting a solution. It wasn't our first time in your restaurant, and it seems that you have now a new chef. First of all, the meat wasn't as juicy and palatable as we were used to eating here.
Moreover
, it was too spicy and salty.
Furthermore
, we had asked twice about the onion (my wife has an allergy to it), and they told us that her meal was absolutely onion-free, and
finally
, your chef added an onion to the plate. In conclusion, I'm convinced that the previous chief was much better, and if you aren't interested in clients lost, you have to inherit him to go with the client's wishes.
However
, it significantly decreased my mud on my birthday, so, I believe, that you can invite us to your restaurant for free, it will be fair. Thanks in advance. Best regards Anastassia.
Submitted by anastasia on

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coherence cohesion
To enhance coherence, ensure that each paragraph transitions smoothly to the next. Consider revising your sentences to avoid abrupt shifts in topics.
task achievement
Check for grammatical errors and improve sentence structures for better clarity. Phrase suggestions: "It was our first time visiting your restaurant" or "We have been frequent visitors of your restaurant."
coherence cohesion
The greeting and closing of the letter were well done, appropriate, and polite.
task achievement
The tone of the letter was suitable for a complaint, remaining respectful and polite throughout.
task achievement
You clearly expressed the reasons for your dissatisfaction and provided specific details about the problems encountered.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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