You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter: Explain what the problem is Say why you are unhappy Suggest what you want them to do

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Dear Sir/Madam, I am writing

this

Linking Words

letter to express my dissatisfaction with the new sofa set which I recently purchased from your online website on 20th May and the order number was XXX340THJ. The product arrived on 26th May in a damaged condition. Upon opening the package, I noticed that

the

Correct article usage

apply

show examples

one chair

Wrong verb form

was

show examples

broken and others

have

Wrong verb form

had

show examples

visible stains on them.

Moreover

Linking Words

, the colour of the set

were

Change the verb form

was

show examples

aslo

Correct your spelling

also

too light as

compare

Change the form of the verb

compared

show examples

to the picture shown on

website

Add an article

the website

show examples

. Particularly, I was

disaaponitment

Correct your spelling

disappointment

because It

didnot

Correct your spelling

did not

match

Change the verb form

matches

show examples

my expectations.

This

Linking Words

issue

casued

Correct your spelling

caused

me considerable

inconvience

Correct your spelling

inconvenience

as I was expecting to use the sofa set for the party sitting. I would

appricaite

Correct your spelling

appreciate

it if you could arrange a full refund or the replacement product to

be send

Change the verb form

be sent

show examples

to me at your earliest convenience. Thank you for your

immidate

Correct your spelling

immediate

attention to

this

Linking Words

matter. Yours faithfully, ABC

Submitted by mandeep10022 on Wed Sep 11 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion

To enhance the coherence and cohesion, use linking words or transitional phrases such as 'Additionally', 'Furthermore', or 'Moreover'. These will help to connect ideas more effectively.

task achievement

Check for spelling and grammatical errors to improve the overall professionalism of the letter. For example, 'disaaponitment' should be 'disappointment', and 'didnot' should be 'did not'.

task achievement

The letter uses a polite and formal tone, which is appropriate for a complaint to a store manager. This shows that you understand the importance of suitable writing tone.

coherence cohesion

The structure of the letter is clear, with distinct sections for the problem, the reason for dissatisfaction, and the proposed solution. This makes it easier for the reader to follow your points.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
15
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

145 words

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You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter: Explain what the problem is Say why you are unhappy Suggest what you want them to do

Word Count

Today, some young people say that their mobile phones are the most important thing they own. Do you think that the popularity of mobile phones is a good or bad thing?

You are planning a surprise party. Write a letter to a friend to invite them to the party. In your letter: - Explain the reason for the party. - Give details about the time and venue. - Ask them to keep it a secret.

•Nowadays, it is getting difficult for people to enjoy their lives in cities. Why do you think this is? What can the government do to make life in cities more enjoyable?

some people think that students should take gap year to what extent do you agree?