You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing
this
email in order to
show
Verb problem
express
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my dissatisfaction
about
Change preposition
with
show examples
clothes
Correct article usage
the clothes
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that I purchased from your website. I have ordered a set of suits which I
though
Correct your spelling
thought
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that
it
Correct pronoun usage
apply
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would be suitable for a wedding party. I loved the colour and style which were elegant but somewhat unique. As soon as I opened the package, I noticed that the right side of
sleeve
Add an article
the sleeve
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was ripped. I thought about fixing that part but I could not because of the unique shape. As I mentioned earlier, the wedding party is coming in 2
weeks
Change noun form
weeks'
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time. I really liked the design of
this
clothing and
this
is why I would like to ask you for an urgent replacement. It is one of my important friends’ wedding and I would like to attend that party happily. I hope you
would
Wrong verb form
will
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understand my situation and
would
Wrong verb form
will
show examples
be able to ask my favour. I look forward to hearing from you and receiving a new set. Yours faithfully, Mika
Submitted by hiromi.1828.o on

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task achievement
Provide a clearer description of the problem by specifying what the expected condition was and how the actual product varied from that expectation.
coherence cohesion
Strengthen the coherence by using more varied transition words and phrases to connect your ideas more smoothly.
coherence cohesion
The letter starts and ends appropriately with a proper greeting and closing.
task achievement
The overall tone of the letter is polite and suitable for the context.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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