IELTS Writing Correction Service /
Writing Samples /
Band 5.5

Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bil

#internet #connection #service #provider #engineer #visit #home #request #reduction #bil
Dear Sir/Madam Hope
this
 letter finds you well.I am writing
this
 letter to submit my complaint I recently encountered with your
internet
 service. Well as you know I am your loyal customer as I
am
Wrong verb form
have been
show examples
 using your
internet
 facility
from
Change preposition
for
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last
Correct article usage
the last
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 two years.But,sadly
from
Change preposition
for
show examples
last
Correct article usage
the last
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 two
days
Add a comma
days,
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 I
am
Wrong verb form
have been
show examples
 facing
problem
Correct article usage
a problem
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while
 using browsing
internet
 at
my
Correct pronoun usage
apply
show examples
home.
Furthermore
,I use
internet
Add an article
the internet
show examples
 with my phone and I use my laptop all the time for my work and study
and
Correct word choice
apply
show examples
besides
this
, I have to submit an important project which I could not
completed
Change the verb form
complete
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 because of
this
 issue.
In addition
 to
this
, when I call customer service to solve
this
 issue and arrange for an
engineer
Change the verb form
engineering
show examples
 team to visit my home. I found they were rude to me and they
donot
Correct your spelling
do not
don't
 even listen to my problem . In the
last
 , I request you to kindly look into
this
 issue and reduce my next bill as I am not taking the benefit of
internet
Add an article
the internet
show examples
this
 month. I hope
this
would
Wrong verb form
will
show examples
 be empathetic enough to comprehend
of
Change preposition
apply
show examples
the problem. Looking forward
for
Change preposition
to
show examples
 a positive and prompt response from your side.
Your
Correct the word
Yours
show examples
 truly, Navdeep
Submitted by navdeepbajaj89 on

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coherence cohesion
Your letter could be improved by separating different ideas into clear paragraphs. For instance, you can have a separate paragraph for each: the description of the problem, issues with customer service, and requests.
task achievement
Ensure your letter has a polite tone when addressing issues with customer service. Use specifics about the experience to strengthen your request.
task achievement
The letter addresses all parts of the task, including describing the problem, the request for an engineer, and asking for a billing reduction.
coherence cohesion
You opened the letter with an appropriate greeting and finished with a suitable closing, maintaining a formal tone throughout.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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