you ordered an item from online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet Last week you sent an email about the situation to rhe shop,but you did not receive a reply. write a letterto the manager. In the letter explain the situaruon complain about the bad service ask for the immediate deliver of your order or your money back

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Dear sir, I am inscribing

this

Linking Words

missive to tell you about the parcel that I ordered from your shop but

have

Correct subject-verb agreement

has

show examples

still not arrived. I

order

Use synonyms

the

Correct article usage

show examples

pair of sandals from your online website and I have

paidfull

Correct your spelling

paid a full

price for that as well. It has been more than 25 days but

parcel

Correct article usage

the parcel

show examples

have

Change the verb form

has

show examples

still not arrived which

Add a missing verb

is sechuduled

show examples

sechuduled

Correct your spelling

scheduled

to be delivered two days after placing the

order

Use synonyms

. I

have

Unnecessary verb

apply

show examples

tried contacting

management

Add an article

the management

show examples

of your shop

last

Linking Words

week but I have not got any reply from them. It is almost a month since I placed the

order

Use synonyms

and it feels sometimes that I have been

scamed

Correct your spelling

scammed

scared

by your website as no one

have

Change the verb form

has

show examples

reverted

Unnecessary verb

apply

show examples

back. I have

Use synonyms

order

Change the verb form

ordered

show examples

the sandal for my cousin's marriage which is on

this

Linking Words

weekend. If you are not able to deliver my

order

Use synonyms

this

Linking Words

week,

than

Replace the word

then

show examples

I want

full

Add an article

a full

show examples

refund. I hope that you will acknowledge my problem and take possible measures to resolve it. Yours Faithfully, Simranjot Kaur

simrantiwana1086Thu Nov 14 2024

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Coherence and Cohesion

Consider splitting your concerns into separate paragraphs to make the structure clearer and enhance readability.

Task Achievement

Add more specific details about your order and the efforts you've made to resolve the issue to provide a complete response.

Coherence and Cohesion

Your letter appropriately opens with a greeting and closes with a polite sign-off, showing good format.

Task Achievement

You've expressed your complaint clearly, which demonstrates a suitable tone and achievement in addressing the task.

2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
15
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

164 words

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