You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.

Dear Sir/Madam,
This
letter is to write about the dissatisfaction with your hotel staff because heater of the room was not working. I will bring it
your
Change preposition
to your
show examples
knowledge that when I called your staff
then
one of them came into the room. I showed them but she told me it
will
Wrong verb form
would
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work and just gave us 10 minutes so that I could
called
Change the verb form
call
be called
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the electrician to fix it. Me and my wife waited 2 hours.
Then
we decided to go downside
then
I asked she told me she forgot to call the electrician. It was really unprofessional for me.
Moreover
, my kids faced a lot of problems and they suffered from cold because of
cold
Add an article
the cold
a cold
show examples
room. I really appreciate
if
Correct pronoun usage
it if
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you talk with your staff so that
another
Replace the adjective
other
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customers do not face
such
kind of obstacle which we faced yesterday regarding poor customer service. I hope you understand
this
matter and will take immediate action. Yours truly, Jaspreet
Submitted by navdeepbajaj89 on

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Cohesion
Try to organize your letter more clearly by addressing one point in each paragraph.
Task Response
Include more specific details about the problem to make your complaint more compelling.
Formal Tone
The greeting and closing are appropriately formal and polite, which is suitable for a formal letter.
Task Response
The letter addresses all points of the prompt: the problem, the response from staff, and what the writer would like the manager to do.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Essentional vocabulary list for IELTS Writing 7+

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Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • rectify
  • compensate
  • dismissive
  • unresponsive
  • escalate
  • assure
  • inadequate
  • suffered
  • resolve
  • address the issue
  • accommodation
  • gestures of goodwill
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