You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
Dear Sir/Madam,
This
letter is to write about the dissatisfaction with your hotel staff because heater of the room was not working.
I will bring it Linking Words
your
knowledge that when I called your staff Change preposition
to your
then
one of them came into the room. I showed them but she told me it Linking Words
will
work and just gave us 10 minutes so that I could Wrong verb form
would
called
the electrician to fix it. Me and my wife waited 2 hours. Change the verb form
call
be called
Then
we decided to go downside Linking Words
then
I asked she told me she forgot to call the electrician. It was really unprofessional for me. Linking Words
Moreover
, my kids faced a lot of problems and they suffered from cold because of Linking Words
cold
room.
I really appreciate Add an article
the cold
a cold
if
you talk with your staff so that Correct pronoun usage
it if
another
customers do not face Replace the adjective
other
such
kind of obstacle which we faced yesterday regarding poor customer service.
I hope you understand Linking Words
this
matter and will take immediate action.
Yours truly,
JaspreetLinking Words
Submitted by navdeepbajaj89 on
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Cohesion
Try to organize your letter more clearly by addressing one point in each paragraph.
Task Response
Include more specific details about the problem to make your complaint more compelling.
Formal Tone
The greeting and closing are appropriately formal and polite, which is suitable for a formal letter.
Task Response
The letter addresses all points of the prompt: the problem, the response from staff, and what the writer would like the manager to do.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,