You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter -describe the problem you had with the tickets -say why you were unhappy with the staff -suggest what action the train company should take Begin your letter as follows: Dear Sir or Madam,

Dear Sir, I am writing

this

letter to express my dissatisfaction regarding the booking service of your train company. Recently, I faced a problem when your

staff

stopped me from travelling

due to

the occurrence of an error in a

ticket

. I will tell you, what happened exactly. I booked a one-week advance

ticket

to reach London on 30th November to see my aunt. she was in hospital. When I heard about it,

then

I immediately booked my

ticket

over a phone call with the help of your

staff

member. but he booked my

ticket

with Rajeev Gupta

instead

of Sanjeev Gupta. I was in a hurry and did not pay attention to it. When I reached

to

Change preposition

apply

show examples

the station

then

your

staff

stopped me to catch a train. And asked me to show other documents. They talked with me in an

inappropraite

Correct your spelling

inappropriate

language. I want your company to refund me the total amount of

this

ticket

or

otherwise

allow me to free travel in future You should

also

train your

staff

and give them training to build consumer trust rather than treat them badly. Hope to hear back from you soon! Yours Faithfully, Sanjeev Gupta.