Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do

Dear Manager, I am writing to express my dissatisfaction regarding the poor
service
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I received from your employees and to bring to your attention the concerns I have encountered formally. I believe it is important to address
this
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matter
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promptly to resolve. On 3rd of December, I experienced a
service
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from your company. Unfortunately, my experience was far from satisfactory. Your staff behaved to offend me and that was very unpleasant.
This
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issue has had a significant impact on me, causing inconvenience and distress. I expected better from your company, and the current situation does not meet the standards of quality and
service
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that I have come to associate with your brand. I want to complain about what happened. In light of the above, I am seeking compensation for the
service
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in question your employees’ behaviour. I believe that a fair resolution to
this
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matter
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would be satisfying my needs. I trust that your company values its customers and is committed to providing excellent
service
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. I expect
this
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matter
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to be addressed promptly and resolved to my satisfaction. Thank you for your prompt attention to
this
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issue. I believe that, with your cooperation, we can resolve
this
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matter
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amicably. Yours sincerely, Dilnura.

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Task Response
Provide more specific details about the offensive behavior and the exact service sought to enhance clarity.
Coherence and Cohesion
Ensure that each paragraph centers around a single idea to improve coherence.
Coherence and Cohesion
The letter is organized with a clear greeting and closing, contributing to a formal structure.
Task Response
The tone of the letter is suitably formal and polite, which aligns well with task requirements.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite
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