You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do Task 1 (general)
Respected Sir/Madam,
I am writing
this
letter to inform you, that today in the morning at '9am' I came to your well renowned
kitchen named by 'Kitchen Add a hyphen
well-renowned
accessories
'.Capitalize word
Accessories
However
I got myself a black sleek Add a comma
However,
looking
Correct word choice
apply
coffee
maker, costing me , 900 dollars.
I was very excited to use it, placed it close to my stove, I
read the manual carefully and followed all instructions, precisely.Without waiting I placed my Correct pronoun usage
apply
coffee
to get brew
. On the Add an article
a brew
manual
it said it Add a comma
manual,
will
take only 2 minutes, but as 10 seconds passed, my Wrong verb form
would
coffee
lid broke, furthermore
it stopped working.
After experiencing Add a comma
furthermore,
such
a horrible incident, I instantly called your shop, almost for
five times and I came to the conclusion that your customer care service needs improvement because no one Change preposition
apply
responding
and they had no idea what to do.
I am so much disappointed and writing Wrong verb form
responded
this
letter. I confirmed on the manual that it has a 2 year
warranty, so I am coming back tomorrow.
I need Add a hyphen
2-year
Correct article usage
the manger
manger
to get me a perfect Correct your spelling
manager
coffee
machine, by tomorrow . I paid through PayPal and if I don't get a new one I am gonna plaint on PayPal customer support .
I hope this
is a
right thing to do.
Thanks
Correct article usage
the
Your
faithfully
UmarCorrect the word
Yours
Submitted by umarilyas121 on
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single idea per paragraph
Ensure the letter is divided into clear paragraphs, each presenting a single idea to enhance readability.
suitable writing tone
Maintain a formal yet courteous tone throughout the letter, especially when addressing the issue.
greeting and closing
The greeting and closing of the letter are appropriate for a formal letter.
complete response
The letter effectively describes the problem with the equipment and provides specific details, such as the brand and cost.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.