The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The charts above show two
questionaires
conducted five years apart, asking the customers to rate their stay at the hotel, and how satisfied they are about their experience.
The first Correct your spelling
questionnaires
graphe
which Correct your spelling
graph
represent
the study conducted in 2005, clearly shows that nearly half the participants found the service average and satisfactory, Correct subject-verb agreement
represents
where
the other half had very contrasting opinions, 36% evaluated the service as poor to very poor, and only 5% found it excellent and 14% rated it as good.
the second graph, five years later, displays a clear improvement in the quality of the hospitality service, almost 39% describe it as good and a third shy of 1% rated it excellent, Correct word choice
whereas
wheras
the Correct your spelling
whereas
last
third still had split opinions ranging from average, to poor with the extremely disatisfied
clients being only 4%.Correct your spelling
dissatisfied
satisfied
Submitted by amale.sefiani on
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