You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter… - Tell the manager about the problems you had - Explain to them how you feel about what happened - Let them know what actions you would like them to take. Write no less than 150 words You do NOT need to write any addresses Start your letter as follows: Dear Sir or Madam,

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Dear Sir/Madam, I hope
this
Linking Words
letter finds you well. I stayed at the hotel
last
Linking Words
week for a business trip. It so happened that the room that was booked
to
Change preposition
for
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me was a mess when I came. I called
the
Correct article usage
apply
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reception to
informed
Wrong verb form
inform
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them what was the problem. I'm still grateful that everyone came to provide assistance. I was disappointed with what happened as I am
regular
Add an article
a regular
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guest.
And it
Correct word choice
It
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took some time to clean the room
that
Correct pronoun usage
which
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affect
Wrong verb form
affected
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my comfort.
This
Linking Words
is the first time that happened and I will not give you
a
Remove the article
apply
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negative feedback online. I want a complimentary stay or a discount on my next visit. Please address the issue
to
Change preposition
with
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your staff and be mindful
on
Change preposition
of
show examples
their actions as
this
Linking Words
affects the guest. I hope
this
Linking Words
will not happen again. I hope to hear from you soon. Sincerely, ABC
Submitted by yum_1229 on

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coherence cohesion
Make sure each paragraph is centered on a single idea to improve clarity.
task achievement
Expand slightly on how your experience affected your overall trip to fully address the task.
coherence cohesion
The letter begins and ends with appropriate greeting and closing, maintaining a formal tone suited for a complaint letter.
task achievement
The letter clearly identifies the problem experienced with the hotel room.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • amenities
  • dissatisfaction
  • remedy
  • compensation
  • reimbursement
  • inconvenience
  • unacceptable
  • resolve
  • satisfaction
  • improvement
  • customer service
  • unhygienic
  • malfunction
  • assurance
  • courtesy
  • reschedule
  • business trip
  • reliable service
  • accommodation
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