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Band 6.5

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010
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The pie charts compare the consequences of a
survay
Correct your spelling
survey
 in the Parkway Hotel in order to
aske
Correct your spelling
ask
 visitors about the hotel’s customer service in two separate years, 2005 and 2010. It is clearly observed that the popularity of customer service was higher in the second year and most of the guests had
excellent
Correct article usage
an excellent
show examples
 and good feel
while
Linking Words
this
Linking Words
 figure was lower in the first year . Looking at the information in detail, in 2005, the proportion of satisfactory client support was 45 per cent
whereas
Linking Words
 that of in 2010 was lower at 17%. In 2005, only 5 per cent of people
were
Verb problem
had
show examples
excellent
Correct article usage
an excellent
show examples
 feel about patron
sevice
Correct your spelling
service
in contrast
Linking Words
,
this
Linking Words
 figure increased significantly and reached
at
Change preposition
apply
show examples
28 per cent in 2010. In 2005, visitors only rated 14%
to
Change preposition
as
show examples
Add an article
a
show examples
good option
to
Change preposition
for
show examples
 customer service in Parkway Hotel
while
Linking Words
that
Correct pronoun usage
apply
show examples
of
Change preposition
apply
show examples
in 2010 was higher at 39%. The figure for client support as
a
Correct article usage
apply
show examples
poor and very poor were about 21% and 15% respectively in 2005.
In
Change preposition
On
show examples
opposite
Correct article usage
the opposite
show examples
, these percentages declined marginally
at
Change preposition
to
show examples
 12% and 4% respectively in 2010.

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Sentences: Add more complex sentences.
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Linking words: Don't use the same linking words: "while".
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Vocabulary: Rephrase the word "undefined" in your introduction.
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Vocabulary: The word "figure" was used 3 times.
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Vocabulary: The word "figure" was used 3 times.
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Vocabulary: The word "about" was used 3 times.
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