IELTS Writing Correction Service
Writing Samples
Band 8

You recenly received a letter from your bank that should have contain a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager. In your letter: -Explain what has happened. -Suggest the card could be cancelled for security reasons. -Ask when the new credit card can be sent to you.

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Dear Sir or Madam, I am writing with regard to my missing new credit card. My name is Maria Do, a regular customer at your bank with account number XYZ111. I came to your branch
last
Linking Words
 Monday to change my old credit card to a chip-attached one. The teller told me that the new one would be sent out within three working days. I received the letter from your bank yesterday with all the relevant papers but the card. The envelope was sealed perfectly, so I guess that the staff forgot to put it into the envelope. Though there have been so many scams recently, perhaps I,
therefore
Linking Words
, request you to invalidate it immediately and issue me another one. Because I will have to use it for my house mortgage next week, I wonder whether I could receive it before
then
Linking Words
. If delivery takes time, I can go to your branch and get it myself. I look forward to your prompt response. Yours faithfully, Maria Do

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task achievement
Consider providing a clearer explanation of your situation in the first paragraph to enhance understanding.
coherence and cohesion
You could improve the logical flow by making explicit connections between your points, especially regarding the urgency of receiving the card.
task achievement
Make sure to maintain a neutral tone throughout the letter. While it's appropriate to express concern, the wording could be slightly softened when requesting the card cancellation.
tone
The letter is written with a polite and formal tone, which is appropriate for corresponding with a bank manager.
structure
There is a clear structure in your letter, with separate paragraphs for each point, which aids readability.
Topic Vocabulary:
  • Dear [Bank Manager's Name]
  • credit card
  • bank statement
  • security
  • unauthorized access
  • inconvenience
  • missing card
  • request
  • address
  • situation
  • concern
  • urgent
  • process
  • replacement card
  • confirmation
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