You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.

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Dear Sir or Madam, I am one of your recent customers and I stayed in room number 15 on 23rd July. I am writing
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

letter to draw your attention to the issue that I faced during my stay. Unfortunately, on that
date
Add a comma
date,

It appears that you are missing a comma after the introductory phrase on that date. Consider adding a comma.

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the central heating system of the hotel was not
wroking
Correct your spelling
working

If you don’t want wroking to be marked as misspelled in the future, you can add it to your personal dictionary.

properly and my room was
exremely
Correct your spelling
extremely

If you don’t want exremely to be marked as misspelled in the future, you can add it to your personal dictionary.

cold the whole night. When I called to receptionist to inform him about the situation, he said
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

problem
will
Wrong verb form
would

It appears that your sentence or clause uses an incorrect form of the verb will. Consider changing it.

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be solved in an hour.
However
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, nothing
chenged
Correct your spelling
changed

If you don’t want chenged to be marked as misspelled in the future, you can add it to your personal dictionary.

till the morning.
In addition
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, a few hours later, I called again to ask for extra blankets but no one answered the phone. I am really disappointed with the service that I received in exchange for
great
Add an article
a great
the great

The noun phrase great amount seems to be missing a determiner before it. Consider adding an article.

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amount of money that I paid;
therefore
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I request you to refund a portion of
money
Add an article
the money

The noun phrase money seems to be missing a determiner before it. Consider adding an article.

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or provide me with a discounted voucher for
the
Correct article usage
apply

It seems that there is an article usage problem here.

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future use.
Moreover
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I recommend you
to
Fix the infinitive
apply

It seems that the use of particle to may be incorrect here.

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recruit more
resposible
Correct your spelling
responsible

If you don’t want resposible to be marked as misspelled in the future, you can add it to your personal dictionary.

and professional staff who can contribute your guests to have a comfortable experience in your hotel. I look forward to hearing from you soon. Yours faithfully Danny Johnson

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coherence and cohesion
Make sure to proofread your letter for spelling errors, such as 'wroking' (working) and 'extremely' instead of 'exremely'. Attention to detail can enhance the clarity of your message.
task achievement
Consider providing more details about how you felt during your stay to enhance the emotional impact of your letter.
task achievement
You maintained a polite and formal tone throughout the letter, which is appropriate for this kind of communication.
coherence and cohesion
Your letter is logically structured, with a clear introduction, body paragraphs describing the issue, and a conclusion outlining your request.
Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • rectify
  • compensate
  • dismissive
  • unresponsive
  • escalate
  • assure
  • inadequate
  • suffered
  • resolve
  • address the issue
  • accommodation
  • gestures of goodwill
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