IELTS Writing Correction Service
Writing Samples
Band 5.5

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, say about the holiday and where you stayed  mention why you are unhappy about the hotel where you stayed say what you would like the travel agency to do  Write at least 150 words. You do NOT need to write any addresses.

Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I trust you are doing well. The purpose of
this
Linking Words
 letter is to express my dissatisfaction with the
hotel
Use synonyms
which
Change preposition
in which
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 I stayed for a week. First and foremost, I went to Toronto for a family vacation with my parents and wife for a week
,
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apply
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 and got returned yesterday. For my stay in Toronto, I was offered the Four Seasons
Hotel
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 located Downtown by your travel agency
,
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apply
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 and was promised to get
an
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apply
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exceptional service.
However
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, as soon as I
checked-in
Correct your spelling
checked in
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 at the
hotel
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, I noticed that the AC was not working well despite
a
Correct article usage
the
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 hot temperature outside.
Additionally
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, one of the
window
Change to a plural noun
windows
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 was
also
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 broken,
due to
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 which noise and dust were getting into my room.
Last
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 but not least, as I had to face all these
inconveniencies
Correct your spelling
inconveniences
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, I would like to request
for
Change preposition
apply
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a partial refund for the
hotel
Use synonyms
 charges. I hope to hear a positive response from you. Kind regards, Ruchin Patel

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task achievement
Consider enhancing the introduction by briefly stating the reason for the vacation, as well as your expectations for the hotel.
coherence and cohesion
Try to connect your sentences more fluidly by using linking words. For example, you could use 'Additionally' or 'Moreover' when introducing new problems with the hotel.
positive
The tone of the letter is polite and respectful, which is appropriate for a complaint letter.
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