IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.

Dear Manager, My name is Helen, a past guest at the Orion Hotel and I am writing
this
Linking Words
 email to describe a disappointing experience during my recent visit with my family. My family and I used to spend our annual summer vacation in Cancun, and
this
Linking Words
 time we decided to try your hotel motivated by their high reviews.
Nonetheless
Linking Words
, upon our arrival, the receptionist could not find our booking which implied two hours to get our rooms.
Then
Linking Words
, the cleanliness, the lack of towels in the room, and the lack of customer service were an absolute red flag.
Hence
Linking Words
, I would like to ask for compensation
due to
Linking Words
 the unfortunate circumstances. Since I spent a significant amount of our savings in your hotel, I am kindly requesting a full refund of the total amount paid for our stay.
Finally
Linking Words
, allow me to suggest some recommendations to overcome these issues. A validation of the bookings prior guesses arrival would be beneficial to avoid check-in delays.
Also
Linking Words
, monitoring a checklist of supplies per room could be helpful to ensure all the rooms are fully equipped. Your kind consideration and prompt response to
this
Linking Words
 matter will be appreciated. Regards, Helen Lee

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement
Consider adding more details about the negative aspects of your stay to strengthen your argument for compensation.
coherence and cohesion
Improve transitions between sections for smoother reading flow, particularly between describing your experience and requesting compensation.
task achievement
Doubling down on specific examples, such as the exact issue with cleanliness, could make your case stronger.
coherence and cohesion
The email has a clear introduction and conclusion, which helps frame your complaint effectively.
task achievement
You clearly stated your request for compensation, which is crucial for task achievement.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • unpleasant experience
  • disappointing
  • check-in process
  • cleanliness
  • customer service
  • amenities
  • room conditions
  • repayment
  • feedback
  • suggestions for improvement
  • staff behavior
  • noise disturbances
  • hygiene standards
  • unhelpful
  • lack of facilities
What to do next:
Look at other essays: