You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.

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Dear Sir, I am writing to express my satisfaction with the delay of my

credit

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card

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which I submitted to your nearest branch as mentioned on the website. It has been nearly 15 days since I applied for my

application

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, yet I have not received any update on it. After waiting longer than expected delivery, I contacted your helpline service, just to be informed that there is no track for my

application

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in the system.

Although

Linking Words

the representative tried to assist me, he was unable to track the status of my

application

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This

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caused a significant inconvenience as the assistant manager assured me that the

card

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would be delivered within a week unless there were no unforeseen issues. I need my

credit

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card

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before the end of the month to make my pending payments and avoid additional interest charges.

However

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, there has been no prior email or update about the delay of the

credit

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card

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. I would appreciate it if you could investigate

this

Linking Words

matter and provide me with an update on the status of my

application

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. If possible, please expedite the dispatch of the

credit

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card

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and share the tracking details with me at your earliest convenience. I look forward to your prompt response and a resolution on

this

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issue. Yours faithfully, Neha Yadav.

yneha6996Wed Mar 26 2025

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task achievement

While the letter generally meets the task requirements, ensuring a clear and concise request for action can enhance clarity. Consider adding a direct question about the anticipated timeline for receiving the credit card within the letter.

coherence and cohesion

The structure of the letter is mostly logical, but enhancing the flow between some sentences can improve coherence. Try to make clearer connections between the inconvenience caused and your request for action.

positive

The tone of the letter is appropriately formal, which is suitable for a correspondence with a bank.

positive

You successfully explained the situation and your expectations, providing sufficient detail about the issue.

3
Linking words
meeting the goal of 7 or more
3
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

216 words

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Topic Vocabulary:

credit card application
waiting period
inconvenience
processing delay
bank manager
status update
expedite the process
assurance
compensation
manufacturing delays

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