You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter, Complain about the problem Propose action for the store to take Request conformation that this is agreed

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Dear store manager, I am writing
this
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letter to tell you about the
macbook
Change the capitalization
Macbook
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which
i
Change the capitalization
I
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bought from your store two days ago. I like the variety of products at
this
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store,
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however
Add a comma
however,
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macbook
Change the capitalization
Macbook
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is not working properly. Let me explain the condition of
MacBook
Correct article usage
the MacBook
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. When I press the button to turn it on, it is on for
few
Correct article usage
a few
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minutes but
turn
Correct subject-verb agreement
turns
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off again. Not only
this
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, but when it is on,
then
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i
Change the capitalization
I
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am facing
problem
Add an article
the problem
a problem
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of touch as well. I need to write every single word on
keyboard
Correct article usage
the keyboard
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, touch screen is not working. It's
mu
Correct your spelling
my
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request that kindly return
this
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product or exchange it. I hope you will understand my situation and consider my request. Let me know if you want
further
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clarification related to
this
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product. Your's
faithfully
Replace the adverb
faithful
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, Navreet
kaur
Change the capitalization
Kaur
show examples

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grammar
Ensure to capitalize the first letter of sentences and proper nouns (e.g., 'MacBook', 'It's').
content
Clarify the timeline of the problem to emphasize urgency (e.g., state how soon you expect a resolution).
content
Consider adding a specific timeline for when you'd like a response or action to occur.
content
You expressed your concerns clearly and provided a detailed description of the problems with the product.
content
You maintained a polite tone, which is important in complaint letters.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • electronic product
  • malfunctioning
  • error message
  • disappointment
  • convenience
  • quality assurance
  • replacement
  • full refund
  • repair services
  • prompt confirmation
  • issue
  • resolution
  • customer service
  • complaint
  • store manager
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