IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently ordered furniture from an online retailer. The delivery and installation experience was very disappointing/ satisfying. Write a Letter to the manager of the online store to complain about/ praise the service. In your Letter: Say what you ordered Explain what happened/ describe the service Tell the manager how you feel

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Dear Sir or Madam, I am writing to express my dissatisfaction with the installation service for my recently bought
table
Use synonyms
 from the website. As I moved to a new apartment which is situated in Toronto, I planned to buy some furniture. I came across your website
while
Linking Words
 I was watching YouTube. Since the
table
Use synonyms
 which was left by the early tenants was very old, I ordered a large size
table
Use synonyms
. The
table
Use synonyms
 was ordered by me on 7th of the April and I received a confirmation email mentioning it
will be
Wrong verb form
would
show examples
 reach my home by
15th
Correct article usage
the 15th
show examples
 of April. Unfortunately, the delivery was late. I did not get the
table
Use synonyms
 until 20 April.
Additionally
Linking Words
, the person did a poor quality of job to put the
table
Use synonyms
 together.
Although
Linking Words
 he assembled the
table
Use synonyms
, it was not stable.
For instance
Linking Words
, if I put a heavy item like
microwave
Add an article
a microwave
the microwave
show examples
 or my laptop on it, it would tilt to one side.
As a result
Linking Words
, I am unable to work with my laptop on the
table
Use synonyms
. I was excited to get a new furniture item for my new accommodation,
Linking Words
however
Add a comma
however,
show examples
 it can not be utilized as it is poorly assembled which makes me frustrated. I hope you take my letter request into consideration and find a solution to
this
Linking Words
 problem. Yours
sicerely
Correct your spelling
sincerely
, Jojo

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coherence and cohesion
Ensure that all paragraphs focus on a single idea to improve clarity. The opening paragraph could outline the purpose more clearly.
task achievement
Consider including more personal feelings or details to enhance your expression of dissatisfaction.
suitable writing tone
The letter has a polite and formal tone, which is appropriate for this context.
complete response
You provided specific details about the order and delivery timeline, which adds clarity to the complaint.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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