You recently purchased a kitchen appliance, but it was delivered late and damaged. Write a letter to the store manager to complain about the issue. In your letter: - describe what item and problems - explain how the late and damaged delivery affected you, - state what you would like the store to do to resolve the problem.

Dear Sir/Madam I am writing

this

Linking Words

letter with huge disappointment with your delivery service and the product that I

purchase

Change the form of the verb

purchased

show examples

last

Linking Words

week. I visited your store with the hope that I will

recieve

Correct your spelling

receive

great service and product. To be more precise my good friend and coworker Jack recommended your location as he is your regular customer and

also

Linking Words

told me that you guys

provides

Change the verb form

provide

show examples

best

Change the article

the best

show examples

service in the town. But I

begged

Wrong verb form

beg

show examples

to differ,

its

Correct your spelling

it is

show examples

because my air conditioner

supposed

Add a missing verb

was supposed

show examples

to get delivered

last

Linking Words

weekend, which never

happend

Correct your spelling

happened

happens

, I

recieved

Correct your spelling

received

it on

tuesday

Change the capitalization

Tuesday

show examples

However

Linking Words

, the problem does not end

here

Correct your spelling

there

show examples

, the box was broken from the side and its missing hose pipe. Without

pipe

Add a comma

pipe,

show examples

Change the capitalization

show examples

could not use the product.

Its

Correct your spelling

It's

show examples

pick summer, my family need AC in

this

Linking Words

hot weather.

Therefore

Linking Words

, I would like to suggest

few

Correct article usage

a few

show examples

steps to resolve

this

Linking Words

issue as soon as possible.

Change preposition

First

show examples

first

Add a comma

first,

show examples

send your best worker

Change preposition

show examples

my address with

fresh

Add an article

a fresh

show examples

piece of AC and make sure they are well aware of what are they doing

and

Correct word choice

apply

show examples

also

Linking Words

I would like to get

first

Correct article usage

the first

show examples

few AC

maintainance

Correct your spelling

maintenance

services for free as

Remove the article

apply

show examples

compensation

from

Change preposition

for

show examples

your

delership

Correct your spelling

delivery

. Yours faithfully,

pp7312326Wed May 07 2025

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general

Make sure to carefully proofread your letter for spelling and grammatical errors to improve clarity.

coherence

Consider organizing your points more clearly in separate paragraphs, with each paragraph addressing a specific issue or request.

task achievement

Use a more formal tone when addressing the store and in your requests, avoiding colloquial language.

content

You effectively communicated your disappointment and the specific issues with the delivery and product.

content

You clearly outlined what you want the store to do to resolve the issue.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
25
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

195 words

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