You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, •say about the holiday and where you stayed •mention why you are unhappy about the hotel where you stayed •say what you would like the travel agency to do

Dear Sir/Madam,
Last
Linking Words
week I
have
Unnecessary verb
apply
show examples
joined your travel to Bali, Indonesia for 5 nights and 6 days.
I
Add a verb
I am
I was
show examples
really happy with the routes, schedules and restaurants that I visited or tried.
However
Linking Words
, I am totally unhappy with the choice of your
accomoations
Correct your spelling
accommodation
accommodations
. For the whole trip
in
Change preposition
apply
show examples
total
Add a comma
total,
show examples
i
Change the capitalization
I
show examples
stayed in two different hotels. I was amazed by the view and facilities I got from the first
hotel
Use synonyms
.
However
Linking Words
, I was totally unhappy with the second
hotel
Use synonyms
. The
hotel
Use synonyms
is Horizon
Use synonyms
hotel
Capitalize word
Hotel
show examples
, located in Ubud, Bali. To be honest, I expected to have
a
Change the article
an
show examples
ocean view from my
room
Use synonyms
.
However
Linking Words
, my
room
Use synonyms
is not even have
Change the verb form
does not even have
show examples
a window. I could not see
anyview
Correct your spelling
any view
from my
room
Use synonyms
, and no circulation at all. I am really disappointed with
this
Linking Words
. I hope next time, you
could
Wrong verb form
can
show examples
select
better
Correct article usage
a better
show examples
hotel
Use synonyms
and try to contact the
hotel
Use synonyms
to provide the guest better
room
Use synonyms
.
Therefore
Linking Words
, we could enjoy our holiday. Thank you for your time. Your
sincerly
Correct your spelling
sincerely
, Jessi

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

tone
Consider making your closing more formal, such as using 'Yours sincerely' or 'Yours faithfully' depending on your relationship with the recipient.
grammar
Make sure to check for minor grammatical inaccuracies and ensure clarity in your message, such as using 'the accommodations' instead of 'the accomoations'.
content
You provided specific details about your holiday and expressed your dissatisfaction clearly.
structure
The overall structure of your letter is clear, which helps in understanding your main points.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Topic Vocabulary:
  • Subpar accommodations
  • Customer satisfaction
  • Discrepancy in service
  • Unhygienic conditions
  • Lackluster amenities
  • Inattentive staff
  • Compensation
  • Unresolved issues
  • Misleading advertising
  • Formal grievance
  • Prompt resolution
  • Travel experience
  • Constructive feedback
  • Remedial action
What to do next:
Look at other essays: