You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take You do NOT need to write your own address. Begin your letter as follows: Dear ...,

Dear Manager
i
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I
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have been staying in your hotel for 2 days now, recently
i
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I
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feel
Wrong verb form
felt
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the weather is a bit unusual, so
i
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I
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checked on the heating/cooling system, it seems that the
Use synonyms
mechine
Correct your spelling
machine
is not working,
i
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I
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tried to turn it off and turn it on to make sure that the
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mechine
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machine
is fine, the
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mechine
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machine
still doesn't
working
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work
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, so
i
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I
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kept it rest for 10 minutes, and turn it on again the
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mechine
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machine
still not working, so the weather in my
room
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is heating, and
i
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I
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called the Front officer to get me the
engeenering
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engineering
of the hotel to help me solve
this
Linking Words
problem, he replied that the
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mechine
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machine
seems broken and need to be changed, and
i
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I
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can't stay in
this
Linking Words
room
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for the next 4 days,
i
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I
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need you to change the
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mechine
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machine
or move me to other
room
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, cause
i
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I
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can not deal with
this
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situation,
i
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I
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need to rest and do my other activities here. for that matter,
i
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I
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need to change my
room
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this
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seems very
inconvinience
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inconvenience
inconvenient
for me. thankyou!.

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task achievement
Make sure to use complete sentences and pay attention to grammar.
coherence and cohesion
Use paragraphs to separate different ideas clearly.
task achievement
Be polite and formal in your tone, especially for a complaint letter.
task achievement
You explained the problem with the heating/cooling system clearly.
task achievement
You provided a request for action to resolve your issue.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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