Your organized flight has been canceled. Write a letter to the airline company. You should 1)Complain about the situation 2)Request what you need from them to make a travel insurance claim 3)Suggest what they should do in future situations
Dear sir,
This
is Scarlett Ge, the VIP customer of your Linking Words
airline
. I took Use synonyms
the
Flight No.123 yesterday, Correct article usage
apply
however
, it was Linking Words
canceled
after I waited for about one hour in the airport. I Change the spelling
cancelled
wrote
to complain Wrong verb form
am writing
Linking Words
this
issue and would like to give you some suggestions.
Your Change preposition
about this
airline
, as the biggest one in our country, is my priority Use synonyms
choise
when I plan my business trip. Correct your spelling
choice
However
, I met several Linking Words
cancels in
Correct your spelling
cancellations
this
year. Especially Linking Words
this
time I planned to attend a very important meeting and Linking Words
have
a speech. Verb problem
give
But
as the flight was Correct word choice
However
canceled
, I had to send Change the spelling
cancelled
the
message to the organizer to change their schedule. It Correct article usage
a
is
Verb problem
has
very
bad impact on my business.
Fortunately, I bought the travel insurance. In order to make the claim, I need the Add an article
the very
a very
explaination
documents from the Correct your spelling
explanation
airline
officially. Could you please send it to me by email? My email is [email protected].
Use synonyms
Further
, could I give some suggestions ? I know some issues Linking Words
happened
Wrong verb form
happen
cannot
be forecasted. But with some measurements ahead of time, you can provide better service. Correct determiner usage
that cannot
for example
, you can ally with Linking Words
other
Change the wording
another airline
other airlines
airline
. If your plane cannot take off because of Use synonyms
technical
issue, you can allocate your customers to other planes.
I believe if your company do Correct article usage
a technical
more
Correct article usage
a more
detail
plan, most of the Replace the word
detailed
cancel
could be avoided. It is expected that I can still believe your Correct your spelling
cancer
airline
.
BR
Scarlett GeUse synonyms
cyh000823
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Task Achievement
Make sure to clearly state your complaint in the beginning. This helps the reader understand your main issue from the start.
Coherence and Cohesion
Try to use clearer connections between ideas. For example, use words like 'first,' 'next,' or 'finally' to guide the reader through your points.
Coherence and Cohesion
Check your punctuation and grammar, especially in question marks and capitalization. It makes your letter look more professional.
Task Achievement
You clearly expressed your feelings as a loyal customer, which adds a personal touch to your letter.
Task Achievement
Your suggestions for improvement show that you care about the service and want to help the airline improve.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,