Your organized flight has been canceled. Write a letter to the airline company. You should 1)Complain about the situation 2)Request what you need from them to make a travel insurance claim 3)Suggest what they should do in future situations

Dear sir,
This
Linking Words
is Scarlett Ge, the VIP customer of your
airline
Use synonyms
. I took
the
Correct article usage
apply
show examples
Flight No.123 yesterday,
however
Linking Words
, it was
canceled
Change the spelling
cancelled
show examples
after I waited for about one hour in the airport. I
wrote
Wrong verb form
am writing
show examples
to complain
Linking Words
this
Change preposition
about this
show examples
issue and would like to give you some suggestions. Your
airline
Use synonyms
, as the biggest one in our country, is my priority
choise
Correct your spelling
choice
when I plan my business trip.
However
Linking Words
, I met several
cancels in
Correct your spelling
cancellations
show examples
this
Linking Words
year. Especially
this
Linking Words
time I planned to attend a very important meeting and
have
Verb problem
give
show examples
a speech.
But
Correct word choice
However
show examples
as the flight was
canceled
Change the spelling
cancelled
show examples
, I had to send
the
Correct article usage
a
show examples
message to the organizer to change their schedule. It
is
Verb problem
has
show examples
very
Add an article
the very
a very
show examples
bad impact on my business. Fortunately, I bought the travel insurance. In order to make the claim, I need the
explaination
Correct your spelling
explanation
documents from the
airline
Use synonyms
officially. Could you please send it to me by email? My email is [email protected].
Further
Linking Words
, could I give some suggestions ? I know some issues
happened
Wrong verb form
happen
show examples
cannot
Correct determiner usage
that cannot
show examples
be forecasted. But with some measurements ahead of time, you can provide better service.
for example
Linking Words
, you can ally with
other
Change the wording
another airline
other airlines
show examples
airline
Use synonyms
. If your plane cannot take off because of
technical
Correct article usage
a technical
show examples
issue, you can allocate your customers to other planes. I believe if your company do
more
Correct article usage
a more
show examples
detail
Replace the word
detailed
show examples
plan, most of the
cancel
Correct your spelling
cancer
show examples
could be avoided. It is expected that I can still believe your
airline
Use synonyms
. BR Scarlett Ge

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Task Achievement
Make sure to clearly state your complaint in the beginning. This helps the reader understand your main issue from the start.
Coherence and Cohesion
Try to use clearer connections between ideas. For example, use words like 'first,' 'next,' or 'finally' to guide the reader through your points.
Coherence and Cohesion
Check your punctuation and grammar, especially in question marks and capitalization. It makes your letter look more professional.
Task Achievement
You clearly expressed your feelings as a loyal customer, which adds a personal touch to your letter.
Task Achievement
Your suggestions for improvement show that you care about the service and want to help the airline improve.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

What to do next:
Look at other essays: