You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. – I am on vacation • Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen

Dear Sir, Hope

this

Linking Words

letter finds you well and in the best spirits. I am writing

this

Linking Words

letter to enquire about the purchases made on my

credit

Use synonyms

card

Use synonyms

. I am Sam, and I am a new client of your SBS bank.

Recently

Punctuation problem

Recently,

show examples

your bank issued me a

credit

Use synonyms

card

Use synonyms

with

ending

Correct article usage

an ending

show examples

in 6078. I often use my

credit

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card

Use synonyms

. But when I got the

credit

Use synonyms

card

Use synonyms

statement

Change preposition

show examples

my mail

then

Linking Words

I was shocked to see that my

card

Use synonyms

was used to buy expensive items.

Linking Words

This

Fix the agreement mistake

These

show examples

purchases were made

Change preposition

apply

show examples

last

Linking Words

week,

while

Linking Words

I was on

business

Correct article usage

a business

show examples

trip. I am requesting you to solve

this

Linking Words

matter on

priority

Correct article usage

a priority

show examples

basis, and investigate the charges on my

card

Use synonyms

Also

Linking Words

, you can send me a notification by email if any purchase

made

Verb problem

is made

show examples

in future. I kindly request

Correct word choice

that to

show examples

send me a revised

credit

Use synonyms

card

Use synonyms

statement as well. I am looking forward to hearing from you soon! Yours sincerely, Sam.

kaurjagdeep2097

Jul 25, 2025

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coherence and cohesion

Make sure each paragraph has a clear focus and only one main idea. This helps the reader follow your thoughts better.

task achievement

Use clear and polite language throughout the letter. This will maintain a good and professional tone.

task achievement

You introduced yourself and stated your concern clearly, which is a good start to the letter.

coherence and cohesion

Your closing remarks are polite and inviting, which creates a positive tone.

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5
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
9
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

156 words

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