Write a letter to an airline manager regarding your bad experience on a recent flight. Pease say - Where and when did you fly? - What happened on the flight? - Give a suggestion how this issue could be resolved or prevented.

Dear Sir or Madam, I am writing to complain about my
last
Linking Words
bad experience on a flight. My flight number was QA 2025, Sydney-Wellington, 20
june
Fix capitalization
June
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2025. I made
Correct article usage
a pre-oder
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pre-oder
Correct your spelling
pre-order
of
special
Correct article usage
a special
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on-board meal, but did not
got
Wrong verb form
get
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it, as
crew
Correct article usage
the crew
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could not find my name
in
Change preposition
on
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their list. I have
allergy
Correct article usage
an allergy
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of
Change preposition
to
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gluten, so I need
special
Correct article usage
a special
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diet.
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However
Add a comma
However,
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I can not stand
normal
Correct article usage
a normal
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meal. In
this
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case
Add a comma
case,
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I was hungry during my trip. I reported
this
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issue to
JetJet
Correct article usage
the JetJet
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hotline, but it is still unsolved. I kindly request
full
Correct article usage
a full
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refund for my ticket, as I am a gold member of your
airlines
Fix the agreement mistake
airline
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. I look forward to your prompt response. Your fauthfully, Max Max

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content
Add a clear fix for the issue, such as a full refund or a meal credit, and a small plan to stop this from happening again.
structure
Use three short paragraphs: intro, what happened, and what you want. Use simple linking words like First, Then, Finally.
language
Check form and word use. For gluten allergy use a simple phrase like 'I have a gluten allergy' and close with 'Yours faithfully' or 'Yours sincerely'. Fix small spelling errors.
content
The letter names the flight, route, and date.
tone
It asks for money back.
tone
The letter uses a polite start.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • introduction
  • briefly
  • describe
  • origin
  • destination
  • negative
  • experience
  • delayed
  • unclean
  • inattentive
  • quality
  • technical difficulties
  • entertainment system
  • emotional impact
  • inconvenience
  • discomfort
  • disappointment
  • resolution
  • compensation
  • improvement
  • maintenance
  • upgrading
  • services
  • systems
  • closing
  • request
  • response
  • action
  • improved
  • thank
  • attention
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