You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter- -describe the problem with the equipment -explain how this problem is affecting your work - say what you want the shop or company to do

Respected sir or
mam
Use the right word
madam
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, I am writing
this
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letter to explain to you the issue I am facing the issue right now,
while
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I am working from home as
a
Correct article usage
an
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Accountant in the Food Production company. Recently, I bought a good quality printer from your shop, the name of the shop is HighTech store.
Firstly
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, it is connected with my computer, when I try to print any paper, it shows
error
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an error
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on the screen, I
has
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have
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already changed
ink
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the ink
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, but still it is not working,
as well as
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I am lost to fix
this
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and I tried my best to fix it. Actually, I
Verb problem
do have
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have not
Correct word order
not have
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enough time because I have
important
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an important
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meeting with
plant
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the plant
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manager next Monday and I cannot print
documents
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the documents
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which I need for that meeting. If possible, can you fix
printer
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the printer
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as soon
.
Change the punctuation
?
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I am eagerly waiting for your response! Thanks! Yours
Sincerely
Fix capitalization
sincerely
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, Hb

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logical structure
Make one idea in each part. First tell the problem, then say how it stops your work, then tell what you want the shop to do.
greeting and closing
Keep a short start. Say who you are and why you write. End with a clear close.
single idea per paragraph
Stick to one idea in each part so you stay on the point.
complete response
Say what you want the shop to do and when you want it done. Give any needed detail.
suitable writing tone
Be polite and use a proper tone for a shop letter.
task response
The letter shows the problem and how it hits work.
greeting and closing
There is a greeting and a closing.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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