You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter ● describe the problem with the equipment ●explain how this problem is affecting your work ●say what you want the shop or company to do

Dear Sir, I hope
this
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letter finds you well and in the best spirits. I am writing
this
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letter to express my concern regarding the laptop provided
me
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to me
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for work purposes. I am currently working remotely as a pharmacist in your Alex company. Unfortunately, the laptop which I got from your company
,
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apply
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is not functioning properly. It suddenly shut down, and the battery power drains very quickly, which requires constant recharging. It
effects
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affects
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my ability to perform my duties efficiently.
This
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devices
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device
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is not
disrupts
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disrupting
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my workflow
but
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, but
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also
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creating
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creates
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problems for patients as well. I called distinct patients on
regular
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a regular
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basis. Whenever I prescribe any medication to them or
listening
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listen to
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their problems
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then
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, then
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its
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it
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power off abruptly.
As a result
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, I have to rely on my mobile screen to connect them again. I want to take
an
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apply
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immediate action on it. What
you can
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can you
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do?
,
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apply
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to
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return
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this
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equipment to the supplier or issue me a replacement as well.
This
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would help me to continue my support to the company and to the patients effectively. I am looking forward to hearing from you soon! Yours faithfully, Sam.

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structure
Break the letter into clear parts: opening, problem, effect, and request. Use one main idea in each part.
language
Fix grammar and word use. Use simple, common words and short sentences.
tone
Polite tone and formal style are good.
content
The problem is clearly stated.
content
The letter asks for a remedy (replacement or return).

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • malfunctioning
  • error messages
  • troubleshooting
  • productivity
  • affecting
  • equipment
  • brand
  • model
  • repair
  • replacement
  • refund
  • delays
  • critical
  • impacting
  • user manual
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