IELTS Writing Correction Service
Writing Samples
Band 8

You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

I am writing to express my concern regarding an issue I encountered during my visit to the local swimming
pool
Use synonyms
last
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 Saturday afternoon, and to suggest possible solutions to prevent it from happening again. During my visit at around 2 p.m., I noticed that both the
pool
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 water and the changing facilities were poorly maintained. The water appeared cloudy and unclean,
while
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 the changing rooms had an unpleasant odour and litter scattered around.
This
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 made the
overall
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 experience quite uncomfortable and disappointing. When I reported the issue to one of the staff members, I was informed that a cleaning session would be carried out shortly.
Although
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 I appreciated their prompt response, the cleaning was only done superficially, and the problem was not fully resolved.
As a result
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, several visitors, including myself, decided not to use the
pool
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 that day. To ensure a better experience for all visitors, I would suggest that the management implement a more frequent and thorough cleaning schedule, particularly during weekends when the
pool
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 is busiest.
Additionally
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, assigning a dedicated staff member to inspect the facilities regularly throughout the day would help maintain hygiene standards and prevent future complaints. I hope you will consider these suggestions to improve the cleanliness and reputation of the swimming
pool
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. Thank you for your attention to
this
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 matter, and I look forward to your response. Yours sincerely, Kunbi

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structure
Plan your letter with a short intro, then three clear parts: problem, action, and solution.
coherence
Stay in one idea per paragraph. Start each with a topic line.
language
Use simple words and short sentences. This helps clarity.
format
Add a greeting at the start and a closing at the end.
content
You describe the problem and the steps taken by staff well.
content
You give clear ideas for how to fix the issue.
tone
The tone is polite and formal.
The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • encountered
  • cleanliness
  • facilities
  • issue
  • staff
  • address the problem
  • quick clean-up
  • unresolved
  • implement
  • regular cleaning schedule
  • peak hours
  • thorough inspections
  • dedicated cleaning staff
  • maintain cleanliness
What to do next:
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