You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

I am writing to express my concern regarding an issue I encountered during my visit to the local swimming
pool
Use synonyms
last
Linking Words
Saturday afternoon, and to suggest possible solutions to prevent it from happening again. During my visit at around 2 p.m., I noticed that both the
pool
Use synonyms
water and the changing facilities were poorly maintained. The water appeared cloudy and unclean,
while
Linking Words
the changing rooms had an unpleasant odour and litter scattered around.
This
Linking Words
made the
overall
Linking Words
experience quite uncomfortable and disappointing. When I reported the issue to one of the staff members, I was informed that a cleaning session would be carried out shortly.
Although
Linking Words
I appreciated their prompt response, the cleaning was only done superficially, and the problem was not fully resolved.
As a result
Linking Words
, several visitors, including myself, decided not to use the
pool
Use synonyms
that day. To ensure a better experience for all visitors, I would suggest that the management implement a more frequent and thorough cleaning schedule, particularly during weekends when the
pool
Use synonyms
is busiest.
Additionally
Linking Words
, assigning a dedicated staff member to inspect the facilities regularly throughout the day would help maintain hygiene standards and prevent future complaints. I hope you will consider these suggestions to improve the cleanliness and reputation of the swimming
pool
Use synonyms
. Thank you for your attention to
this
Linking Words
matter, and I look forward to your response. Yours sincerely, Kunbi

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

structure
Plan your letter with a short intro, then three clear parts: problem, action, and solution.
coherence
Stay in one idea per paragraph. Start each with a topic line.
language
Use simple words and short sentences. This helps clarity.
format
Add a greeting at the start and a closing at the end.
content
You describe the problem and the steps taken by staff well.
content
You give clear ideas for how to fix the issue.
tone
The tone is polite and formal.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Topic Vocabulary:
  • encountered
  • cleanliness
  • facilities
  • issue
  • staff
  • address the problem
  • quick clean-up
  • unresolved
  • implement
  • regular cleaning schedule
  • peak hours
  • thorough inspections
  • dedicated cleaning staff
  • maintain cleanliness
What to do next:
Look at other essays: