IELTS Writing Correction Service
Writing Samples
Band 5

You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter Explain the details of your purchase. Describe the problem that you have with it suggest what can be done about it

Dear Sir/Madam, I am writing to express my dissatisfaction with a sofa
chair
Use synonyms
 I recently purchased from your store
at
Change preposition
in
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 Kitchener.
This
Linking Words
 happened about a week ago.I had done some research on the type of
chair
Use synonyms
 I wanted and decided to get the L-shaped brown leather sofa
chair
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.On the day,I went to the store and met
one
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 of the sales
representative
Fix the agreement mistake
representatives
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 who was not really helpful in helping me make an informed choice.As I could not get the
one
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 I wanted,I decided to go with a slightly different
one
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 with a black colour. After collecting the piece of furniture and
on
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apply
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getting home,I noticed
one
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 of the legs was broken and there was a fairly large rip at the bottom. I would really appreciate
if
Correct pronoun usage
it if
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 you
can
Wrong verb form
could
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 have a discussion with the member of staff who attended to me on the day
so
Punctuation problem
, so
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this
Linking Words
 does not repeat itself with another
cutomer
Correct your spelling
customer
.
Furthermore
Linking Words
,I would like to return the
chair
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 and possibly get a refund and
also
Linking Words
 get a slight discount as compensation for
this
Linking Words
. I look forward to a prompt and
favorable
Change the spelling
favourable
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 response from you. Yours
Faithfully
Fix capitalization
faithfully
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, Ken

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organization
Break the letter into clear blocks. Put each idea in its own line or paragraph.
language
Check grammar and use small changes like spaces after periods and correct word forms.
content
Give exact details where possible, like the date, place, and order number if you have it.
tone
Keep a calm and polite tone and avoid strong words; ask for a specific action.
content
End with a clear next step, such as asking for a refund and another meeting to discuss.
style
Make sure the closing shows thanks and your name.
content
The letter states what you want (refund and discount).
content
The issue with the chair (broken leg and a rip) is clear.
style
The opening and closing are strong and polite.
Topic Vocabulary:
  • impeccable
  • blemish
  • defective
  • warranty
  • craftsmanship
  • discrepancy
  • assembly
  • rectify
  • address the issue
  • customer satisfaction
  • return policy
  • imperfection
  • sturdy
  • refund
  • replacement
  • workmanship
  • durability
  • manufacturing defect
  • courier
  • logistics
  • rebate
  • customer service
  • resolve
  • after-sales support
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