You stayed in a hotel and was not satisfied with service. Write a letter to manager. - why you chose this hotel - what problems did you face - tell the manager what to do

Dear Sir, I hope
this
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letter finds you well and in the best spirits. I am writing
this
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letter to express my dissatisfaction
for
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with
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the service you provided to me at the
hotel
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. I am Sam, and I stayed at your
hotel
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, Holiday Inn, Vancouver
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last
Punctuation problem
, last
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week. I was there to attend a wedding of one of my friends, which was on 12th November 2025. And I booked
this
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hotel
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for one week. I booked
this
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hotel
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with
airport
Correct article usage
an airport
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shuttle service, but surprisingly, your staff cancelled it after my arrival. I booked Uber to reach
this
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hotel
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. If I talk about the room,
then
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it seems like someone just left the room before my arrival. The room was untidy with spilt drinks, used cups left behind, and stains on
bedsheet
Correct article usage
the bedsheet
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, etcetera. I asked a staff member about it, but they completely ignored my request. I do not want to harm your image. I kindly request you to issue me a refund for the inconvenience which I suffered at your
hotel
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.
Also
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, I request you to strictly warn your staff, how to treat guests respectfully,
otherwise
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it will lower your reputation in the market. I am looking forward to hearing from you soon! Yours faithfully, Sam.

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structure
Put one main idea in each paragraph
tone
Use a calm and polite tone, even when you are upset
content
Give the facts in this order: why you chose the hotel, what happened, and what you want
content
Clear aim to report a problem and ask for a refund
detail
Gives the hotel name and dates
tone
Polite start and closing
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