You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing to discuss

about

Change preposition

apply

show examples

an issue at the airport that caused me to miss my international

flight

Use synonyms

with your airline. On 14 November, I arrived at the airport well in advance, but the self-service check-in

were

Correct subject-verb agreement

was

show examples

not working. Many passengers were waiting, yet no staff were available to assist us for the time being. When

Correct article usage

the

show examples

employee

finally

Linking Words

arrived, the system was restarted, but the check-in desk had already closed, leaving me unable to board the

flight

Use synonyms

. Missing my

flight

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created major problems. I had an important meeting the next morning, which I could not attend, and I had to buy a new ticket at a higher price.

This

Linking Words

situation caused both financial loss and significant stress.

Therefore

Linking Words

, I kindly request a refund for the missed

flight

Use synonyms

and compensation for the extra costs I had to pay. Yours faithfully, Elvira

acaitaz

Nov 19, 2025

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grammar

Fix small grammar. For example, say 'the self-service check-in was not working' and 'no staff were available'.

structure

Try one idea per paragraph. Start with what happened, then how it hit you, then what you want.

request

Be clear on what you want. State the refund and the extra costs you ask to cover.

content

The letter shows what happened well and it says what you want.

tone

Polite tone and clear call for action are good.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

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3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

146 words

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