You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter: •explain why you chose to stay at the hotel •describe the problems you faced during your stay •say what you would like the manager to do about it
Dear Sir,
I am writing
this
letter to provide you unsatisfactory review of your hotel from my personal experience.
Linking Words
Last
week I booked a room-271 at your hotel for 3 days from November 21 to 23. I had planned my trip in advance , as my family and I were so excited to visit the Niagara Falls. Your hotel is located near the falls , and we could enjoy the view from the balcony. Linking Words
However
, Linking Words
this
was the worst decision.
My kids were so tired because we were travelling since early morning. When we reached there, the manager gave us the keys very late. Linking Words
Additionally
, the central heater in our room was not working, as you are aware that the temperature is dropping during the night. When I asked the manager to provide us with a different room where the heating equipment is in working condition, he refused.
I would like it if you could give me Linking Words
some
solution, as Correct determiner usage
a
this
was the worst stay that my family has experienced. Linking Words
Also
, would like to make a suggestion to repair and inspect all heaters and air conditioners before providing rooms to clients.
Thanks,
SurbhiLinking Words
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task-response
Plan your letter. Open with the reason you came. Then tell the problems you met and end with what you want.
coherence
Put every main idea in its own paragraph. Use a new paragraph for each new point.
content
You tell why you came to the hotel and what you did with the view of the falls.
content
You give a clear request for a fix and a idea for the future.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,