IELTS Writing Correction Service
Writing Samples
Band 4.5

You recently missed a flight. You think thiswas the fault of the airline. Write a letter to the airline. In your letter - explain why you believe the airline was at fault. - describe the impact this had on your journey. - say what you want the airline to do. Begin you letter with Dear Sir or Madam,

I am writing regarding the recent flight I missed with your airline because I believe your staff's
neglience
Correct your spelling
negligence
 should be addressed. I checked
in to
Use the right word
into
show examples
 your Business Class Lounge 1 hour before departure, and the receptionist assured me that she would tell me when the aircraft
is
Wrong verb form
was
show examples
 boarding.
Unfortunely
Correct your spelling
Unfortunately
, despite being told of a delay of half
hour
Correct article usage
an hour
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, the flight departed on time
while
Linking Words
 I was still in the lounge. When I went to the gate, I was shouted
by
Change preposition
at by
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 the gate staff for missing my flight, and they threatened to call the police and have me arrested. They removed my bag from the plane and escorted me out of the airport. I had to rebook my trip at a great expense and missed an important meeting. I
recommed
Correct your spelling
recommend
 that you display the accurate information on the screens in your facilities and train your team not to blame your errors on your customers. I accept that everyone can make mistakes, but law enforcement officers should be called in extreme circumstances, not because your
employes
Use the right word
employees
show examples
 can not admit they are wrong. Yours faithfully, John Smith

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content
Start with the exact greeting, 'Dear Sir or Madam,' as asked.
structure
Put one main idea in each paragraph.
content
Explain clearly what was wrong and give real facts.
content
Say what you want the company to do, like money back or apology.
language
Fix spelling and grammar, e.g., 'neglience' and 'Unfortunely'.
tone
Keep a calm and polite tone, avoid threats.
content
The letter tells what happened and the effect on your plans.
tone
It uses a formal tone and ends with 'Yours faithfully.'
content
It makes a clear request for action.
The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

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