Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear Sir/Madam, I hope

this

Linking Words

letter finds you well. I am writing

this

Linking Words

letter to show my dissatisfaction towards the product I purchased from a store.

Last

Linking Words

week, I bought a toaster from a shop which is manufactured by your company. On reaching home, I found it

was having

Wrong verb form

had

show examples

some stains on the bottom. When I tried washing it off,

Correct article usage

the color

show examples

color

Change the spelling

colour

show examples

started coming out. It left me in shock. So, I contacted the shopkeeper. But to my dismay, he said it is

retailer's

Correct article usage

the retailer's

show examples

fault and not his and advised me to contact you directly.

Thus

Linking Words

, I am requesting you to issue me a refund as I am not at all satisfied with your product. I can return the item either to the shop owner

Punctuation problem

, or

show examples

I can mail it to your

headquaters

Correct your spelling

headquarters

if you want. Please let me know what is more convenient for you. I am waiting to

hearing

Wrong verb form

hear

show examples

back from you. Yours faithfully Simran

tarandeepb4511

Jan 12, 2026

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structure

Try to keep one main idea in each paragraph. The second paragraph has more than one idea. Use a new paragraph for the next point.

tone

Keep short lines and simple words. Some sentences are long and hard to read.

content

Add the date of buy and a number for the order. This helps prove your claim.

tone

The letter starts with a polite word and ends with a formal closing.

content

The writer asks for a refund and gives a way to return the item.

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
7
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

156 words

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Topic Vocabulary:

disappointed
product quality
malfunction
defective
warranty
receipt
customer service
return policy
refund
exchange
inconvenience
consumer rights
acknowledgment
courier
postage
compensation
defective
resolution
turnaround time
escalation

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Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

The free movement of of goods Across national borders has long been a controversial issue. Some people argues that it is necessary for economic growth, whilst others claim that it damage local industries. Discuss with both views and gove your opinion.

There are many reasons that can motivate a person to stay working for the same company. Some believe that money is the main reason. Do you agree or disagree?

Some people feel that entertainers (e.g. film stars, pop musicians or sports stars) are paid too much money. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Some people think that there is no need for an ad for a product that has good quality, while others believe an advertisement is necessary for any product, even for high quality products. Discuss both views and give your opinion.

One of the major problems that today’s government faces is creating enough satisfactory housing for their increasing populations whilst still trying to protect the environment. How can this be achieved? Discuss and give your opinion.